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Support Team Kjorg
Support Team

From 5th December 2019, we will no longer be supporting AFL Live Pass subscriptions purchased via the website,     If you have purchased a Weekly or Monthly AFL Live Pass subscription via, your weekly or month ...

Support Team aaron_h
Support Team

The AFL Live Pass FAQ page has recently had an update!   Please follow the applicable link to learn more, and if there are any further questions or concerns, please let us know.   Section 1: AFL Live Pass Section 2: Cancelling Live Pass Subscription ...

Support Team Kjorg
Support Team

A new feature has been added to the AFL Live App - In-App subscribers (users who have purchased their subscriptions via Google Play or iTunes) will now be required to link their subscription to a TelstraID when restoring their subscription or registe ...

Level 1: Cadet

Hello, my father has an iPhone7 and his AFL App and Richmond app aren’t working. 

The Richmond app doesn’t even load up, and the AFL app loads but doesn’t click through to anything. We’ve tried deleting and reinstalling the app, restarting his phone a ...

Level 1: Cadet

cannot view videos.  App worked > 12 months but ceased after 15/01/2020 when I attempted to renew subscription. Oppo A73ColorOS 3.2android 7.1.1 I believe there is a workaround? 

Level 1: Cadet

I’m trying to watch the 2018 grand final and it’s only showing the first quarter. I’m a Telstra customer and have activated the live pass but it’s still not working. 

Level 1: Cadet

I used the free trial to watch the AFL 2018 Grand final on the AFL Live app on my girlfriends phone.I cancelled after the final finished and my girlfriends account was still being charged $5.99 weekly up until the 11th of January 2020. She did not re ...

Level 1: Cadet

Is the AFL live pass free for Telstra mobile customers indefinitely or is it only free for a certain period of time. My live pass says that it expires on 31/1/20.

Level 1: Cadet

I pay monthly and I am still being charged.

Level 1: Cadet

Howdy. I’m having trouble redeeming my afl live pass voucher from my afl club membership 

Level 2: Rookie

I have no idea whats wrong. As soon as I launch the AFL app I get the message that An error has occurred! Unable to connect to the internet at the moment, please check your data connection! The internet works on the device I am able to launch webpage ...

Level 1: Cadet

On a iPad 3 iOS version 10.3.4 the AFL live app crashes since the previous update when you select “latest news” tab and also when selecting an article in “featured” tab. Happens every time. Have deleted and reloaded the app but still crashes.