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Support Team Kjorg
Support Team

There's a known issue for Firefox on Android that returns an incorrect timezone (GMT -10, rather than AEDT), which is causing times to be rendered incorrectly by 1 hour (e.g. 4:35pm rather than 5:35pm). For an optimum live match experience on mobile ...

Support Team Kjorg
Support Team

From 5th December 2019, we will no longer be supporting AFL Live Pass subscriptions purchased via the website,     If you have purchased a Weekly or Monthly AFL Live Pass subscription via, your weekly or month ...

Support Team aaron_h
Support Team

The AFL Live Pass FAQ page has recently had an update!   Please follow the applicable link to learn more, and if there are any further questions or concerns, please let us know.   Section 1: AFL Live Pass Section 2: Cancelling Live Pass Subscription ...

Support Team Kjorg
Support Team

A new feature has been added to the AFL Live App - In-App subscribers (users who have purchased their subscriptions via Google Play or iTunes) will now be required to link their subscription to a TelstraID when restoring their subscription or registe ...

Level 1: Cadet

I have tried and tried to restore live pass without success. Have uninstalled and re-install app, turned off IPad and on again

Level 1: Cadet

My AFL annual live subscription is valid until May 2020, but when I try to watch a live game on the AFL app, it asks me to log in or renew, when I click renew - 1 year option, it confirms I have a subscription valid until May 2020, but doesn’t seem t ...

Level 1: Cadet

Tried watching the footy tonight and wouldn’t let me, says i don’t have a subscription yet I’ve already subscribed annually and still am when I check it on my phone don’t know what to do when it takes me to buy a subscription and when I do says I alr ...

Level 2: Rookie

Hi, Had the same issue last year. I have updated the afl app on my tablet and it isn't allowing me to watch live matches. I have tried to initiate the service but tells me there is an issue and that "it is being worked on" see the previous thread for ...

Level 1: Cadet

Hi im having a issue with the time  access. I can set them up but when i go to save changes i get a network error message and says try again.

Level 1: Cadet

I can watch games live or on reply. It says my membership expires tomorrow and the credit card details are old and been closed. I cant change the credit card details as my account is suspended or not active but I can log in and re activate it. Spent ...

Level 2: Rookie

I am not a telstra customer, but have purchased an annual afl live pass through my club. I am having real trouble figuring out how to activate it. The club sent me a code for the live pass but there doesn't seem to be anywhere to put a voucher code i ...

Level 3: Gumshoe

Wth is going on nwith this rubbish full match replays. 2019 rounds 13 to 18 inclusive are missing for Carlton. I've tried all frigging day to get the Melbourne or other games after Round 12 but nothing. This is garbage by Telstra and AFL. What the he ...