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AFL App Support Community

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Support Team Kjorg
Support Team

From 5th December 2019, we will no longer be supporting AFL Live Pass subscriptions purchased via the website,     If you have purchased a Weekly or Monthly AFL Live Pass subscription via, your weekly or month ...

Support Team aaron_h
Support Team

The AFL Live Pass FAQ page has recently had an update!   Please follow the applicable link to learn more, and if there are any further questions or concerns, please let us know.   Section 1: AFL Live Pass Section 2: Cancelling Live Pass Subscription ...

Support Team Kjorg
Support Team

A new feature has been added to the AFL Live App - In-App subscribers (users who have purchased their subscriptions via Google Play or iTunes) will now be required to link their subscription to a TelstraID when restoring their subscription or registe ...

Level 1: Cadet

Hi im having a issue with the time  access. I can set them up but when i go to save changes i get a network error message and says try again.

Level 2: Rookie

I am not a telstra customer, but have purchased an annual afl live pass through my club. I am having real trouble figuring out how to activate it. The club sent me a code for the live pass but there doesn't seem to be anywhere to put a voucher code i ...

Level 1: Cadet

I can watch games live or on reply. It says my membership expires tomorrow and the credit card details are old and been closed. I cant change the credit card details as my account is suspended or not active but I can log in and re activate it. Spent ...

Level 3: Gumshoe

Wth is going on nwith this rubbish full match replays. 2019 rounds 13 to 18 inclusive are missing for Carlton. I've tried all frigging day to get the Melbourne or other games after Round 12 but nothing. This is garbage by Telstra and AFL. What the he ...

Level 1: Cadet

My AFL app keeps crashing as soon as I click on March Centre.I can watch replays and click on the match report, but that's all.

Level 1: Cadet

Hi, I have been using the AFL live pass on my Ipad for 4 or so years and it asked me to do an update, but it wont let me. Rang Telstra who said uninstall and then reinstall which I did now the app says the update is not compatable with my Ipad, how c ...

Level 1: Cadet

Since the latest update, none of the videos on the AFL app will play. 

Level 1: Cadet

Hi there, Every time I go to open a game, in the match centre, either past or upcoming, the app crashes and I'm unable to watch any past games or check scores or stats for games. I've tried uninstalling/reinstalling but still crashes

Level 1: Cadet

I’m a Telstra customer and have the live pass on my phone and I’m trying to get it on my tablet. how come it won’t login on the tablet