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Support Team Kjorg
Support Team

A new feature has been added to the AFL Live App - In-App subscribers (users who have purchased their subscriptions via Google Play or iTunes) will now be required to link their subscription to a TelstraID when restoring their subscription or registe ...

Community Manager Emmasis Community Manager
Community Manager

There was a technical issue that was impacting some video playback services across AFL, NRL and FFA last night. This issue has been identified and resolved and should not impact any of the sports live streams today. We apologise for any inconvenien ...

Level 1: Cadet

Why have I been charged 11.99 instead of 4.99 via itunes when i only selected a weekly pass?

Level 1: Cadet

I have cancelled my subscription as my husband is a Telstra customer and has this service free. I have been charged for 2 years in a row for something I dont use and would like a refund. The service has been cancelled.

Level 1: Cadet

Why have I been charged again on for AFL Live Pass on my credit card when I cancelled my subscription a week ago?? I definitely aren’t subscribed because it tells me my subscription has expired, yet I’ve been charged again.

Level 1: Cadet

I'm trying to subscribe to AFL Live Pass, but keeping getting the message on the app that I can't have it as it is only available in Aus & NZ. I am in NZ and Location is enabled!

Level 1: Cadet

Won’t let me login to put my tips in

Level 1: Cadet
Level 2: Rookie

It's a joke that in this day and age when you pay for a subscription youre Geo Blocked from watching content when travelling. About time you caught up with both technology and customer needs. If i pay for a service (Just like Netflix) I want to be ab ...

Level 1: Cadet

Hi, I am a Telstra customer but for some reason it will not let me stream live AFL from the app. Every time I try to it either does not load or when it does it says technical issue please try again later. I have deleted the app multiple times and upd ...

Level 1: Cadet

When streaming the radio broadcast of a game, the streaming stops when the screen is turned off. Makes sense for video, but less so for audio. This is using a Samsung S9 with the App version 40754.