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Support Team Kjorg
Support Team

We are currently working on a solution with app stores to pause billing for our Live Pass customers which will ensure they retain access to premium Live Pass content and not be charged. If there are any customers who don't wish to retain access to th ...

Support Team Kjorg
Support Team

There's a known issue for Firefox on Android that returns an incorrect timezone (GMT -10, rather than AEDT), which is causing times to be rendered incorrectly by 1 hour (e.g. 4:35pm rather than 5:35pm). For an optimum live match experience on mobile ...

Support Team aaron_h
Support Team

The AFL Live Pass FAQ page has recently had an update!   Please follow the applicable link to learn more, and if there are any further questions or concerns, please let us know.   Section 1: AFL Live Pass Section 2: Cancelling Live Pass Subscription ...

Support Team Kjorg
Support Team

A new feature has been added to the AFL Live App - In-App subscribers (users who have purchased their subscriptions via Google Play or iTunes) will now be required to link their subscription to a TelstraID when restoring their subscription or registe ...

Puzzled2
Level 2: Rookie

Hi, I am a Geelong digital pass member for 2020.  I have been issued a AFL Live Pass voucher but i did not attempt to install / redeem this until March 20 this year.  I found that I am not able to redeem the voucher on my phone.  However, i am able t ...

frit0
Level 1: Cadet

I need to cancel the AFL Live pass for 2020 due to financial reason. Also, the game is suspended indefinitely. Username [REMOVED FOR PRIVACY] please refund the money. Regards, Fritz Ongsansoy 

Nedfyre
Level 1: Cadet

Hi, 
I have been a digital member of North Melbourne AFC which includes Live App access.

This year I accessed the app by paying weekly so that I could watc the AFLW before the main season yet nothing has happened regarding the Club Membership access.

I ...

4fuxsakesevery1
Level 1: Cadet

Error says.Service Temporarily Unavailable

rosscohugo
Level 1: Cadet

I recently purchased a full season of free footy live afl games for $99 but if there are no further games this year 2020 how can I get a refund? Would appreciate any advise please. Thanks

RazzamaDazz
Level 2: Rookie

Bought a new Telstra mobile this week... logged in... successfully activated the Live Pass... chose a video to watch... click the green Telstra customers buttons, get another Congratulations message, yet when i hit continue it just reverts to the vid ...

jbrooke
Level 1: Cadet

Hi there, I’m unable to use my AFL live pass in the app, everytime I try to log in, it logs me out straight away. 

DKZanich
Level 1: Cadet

My new subscription came out. But no live footy? Can I get my money back or are you offering something to make up for no live footy on the live footy app.

MikeWagga
Level 1: Cadet

Ticketek. Anyone waiting for refunds for the suspended AFL season. What about Anzac Day matches. Apparently you can pay upfront for your tickets, but refunds aren’t quite as fast. 20 working days!! Ok for 30 min haircut. Barber has coronavirus!!!