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Support Team aaron_h
Support Team

Please be aware that the AFL Live App is currently experiencing technical issues. We are investigating the cause and will provide updates as to the progress. We apologise for any inconvenience caused.

Support Team aaron_h
Support Team

The AFL Live Pass FAQ page has recently had an update!   Please follow the applicable link to learn more, and if there are any further questions or concerns, please let us know.   Section 1: AFL Live Pass Section 2: Cancelling Live Pass Subscription ...

Support Team Kjorg
Support Team

A new feature has been added to the AFL Live App - In-App subscribers (users who have purchased their subscriptions via Google Play or iTunes) will now be required to link their subscription to a TelstraID when restoring their subscription or registe ...

Tiger75
Level 2: Rookie

I was under the impression telstra customers were freeAFL live.If so why am I getting billed. 

Leviathan
Level 2: Rookie

I am having constant "Video Error" notifications from the AFL app when trying to watch video on my devices when connected to Wifi (via Telstra on FTTP NBN). Have tested app works from Mobile connection. All other AFL app functionality works. What cou ...

Tara17
Level 1: Cadet

Hi there, can someone please help me out. I subscribed to the AFL Live Pass for one week back in April 2018 and unsubscribed immediately. I have only notice this week that the $4.99 payment has been direct debited from my account every week for the p ...

cbteoh
Level 1: Cadet

Since the latest update the scaling of text and pictures in news article is not right and makes the  articles pretty much unreadable and not enjoyable if struggling to read through... 

petallew2723
Level 1: Cadet

Help please.... I have dealt with Telstra 3 times regarding unathorised weekly charges on our credit card of $4.99, the description is SDF Australia Au, the company is Telstra and the phone number is 132200. I have not authorised these deductions fro ...

Colliflower
Level 1: Cadet

Reinstalled the AFL Live App on my new phone and now I don't get the siren sound for my notifications anymore. Have uninstalled and reinstalled the app and this does nothing. Why has the siren sound disappeared? I have a Sony Xperia Premium XZ.

Bn108
Level 1: Cadet

I am useing a samsung s9 and when ever i log in to listen  live it shuts down after aboit 1 minute. Hiw do i fix this problem 

edgie
Level 1: Cadet

G'day mate, As a long term Telstra pre-paid customer I used to enjoy access to the AFL Live Pass. This however has had it's support withdrawn from microsoft devices. As a continuing telstra mobile user, is there any way I can get access to the live p ...

Bananavich
Level 1: Cadet

This is the message that appears when I select to watch game live. What does this mean?

PurplePumpkin
Level 1: Cadet

Hi. I have paid for my AFL Live subscription but been unable to access content for 2 weeks despite confirming my credit card being charged for both periods. Despite being logged into the account that has up until now worked fine, and the above subscr ...

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