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Accounts & Plans


Discover Telstra ID

A Telstra ID refers to a single username and password that is your key to making the most of your Telstra products and services.


If you currently use Telstra 24x7 My Account,  Telstra 24x7 App, CrowdSupport, Stay Connected App or the AFL, My Football Live, Netball or NRL App, then this is your Telstra ID.


It could also be the email address created by you when you purchased a BigPond service, or the email address supplied by you during registration for a product from Telstra.


Not sure if you have one? Recover your Telstra ID username.


Benefits of Telstra ID

Make the most of your Telstra services


Telstra 24x7 My Account
Manage Telstra accounts and services online.

Find out more.


Telstra 24x7® App
Manage Telstra accounts and services on your smartphone or tablet.

Find out more.


Telstra Plus
Earn points when you pay your bill to put towards must-have devices, accessories and more. Plus, enjoy exciting membership benefits.


Manage BigPond® email.



Register for a Telstra ID


Version history
Revision #:
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Last update:
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