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How To Retrieve Username and/or Password Online

Need to reset your username or password for MyAccount or Bigpond accounts? 

 

MyAccount

 

The reset functions can be found here: 


Username: https://myacct.telstra.com/forgottenUsername
Password: https://myacct.telstra.com/forgottenPassword

If you aren't registered yet to take control over your Telstra accounts? https://www.my.telstra.com.au/myaccount/register

 
BigPond

 

All you need to do is to click on either of options below, answer a couple of questions and we'll SMS you your username or password:

 

Username: https://myacct.bigpond.com/forgottenUsername?execution=e5s1

Password: https://myacct.bigpond.com/forgottenPassword?execution=e6s1

 

 

Version history
Revision #:
8 of 8
Last update:
April 2017
Updated by:
 

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