CrowdSupport Wiki

Accounts & Plans

cancel

How to use Data Bank on Telstra Pre-Paid

Which plans are eligible for Data Bank? If you’re on Telstra Pre-Paid Max™ or Telstra Pre-Paid Extra®, you can access Data Bank.

 

Data Bank allows you to save unused data from your current recharge to use on a future one. Here’s how it works on each plan:

  • Telstra Pre-Paid Max
    • Save up to 200GB of data when you recharge $10+ before expiry.
  • Telstra Pre-Paid Extra
    • Save up to 100GB of data when you recharge $30+ before expiry.
    • Please note, Pre-Paid Extra is a discontinued plan and no longer available for new customers or to switch to.

 

What kind of data can I save? 

The data you can store in your Data Bank includes:

  • Unused data from your recharge inclusions
  • Plus Pack data that you purchased with your recharge credit

 

How long can I keep the data for?

As long as you’re on Telstra Pre-Paid Max or Telstra Pre-Paid Extra, your data will stay in your Data Bank for as long as you like, to use when you choose.

To access your Data Bank, all you need is an active recharge. Once your included data has run out, you will automatically begin using your Data Bank.

 

Where can I check my Data Bank balance?

The easiest way to keep track of your balance, inclusions and Data Bank is: 

 

Check out the recharge amounts and full plan details available on Telstra Pre-Paid Max and Telstra Pre-Paid Extra.

 

Version history
Revision #:
3 of 3
Last update:
April
Updated by:
 

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
Find out more about the Telstra 24x7 App ×
Manage your services and take advantage of offers while you’re out and about with the Telstra 24x7® App Download now
Earn points on our new rewards program and enjoy tier benefits like discounted movie tickets and moreFind out more

Need a hand or want to share your expertise?
Register for CrowdSupport and get involved

Register now