or visit m.telstra.com from your browser if connected to a Wi-Fi or USB device
You can also register for a Telstra ID to get access to My Account online.
4G and 4GX Telstra Pre-Paid Wi-Fi devices indicate approximate data usage on the device screen or with LED lights. When connected, you can also access more information from your device’s homepage at m.telstra.com. From here, you can manage your Wi-Fi password, monitor data usage and receive notifications of software updates.
We recommend recharging with your credit/debit card or using a recharge voucher (available from a Telstra or partner store) via:
or at m.telstra.com from your browser if connected to a Wi-Fi or USB device
If you know your service number, you can also recharge at telstra.com/recharge, and you don’t have to be connected to your mobile broadband internet to do this. If you’ve registered for My Account, you can recharge your service from there, too.
You can choose to set up Scheduled Monthly Recharges via Telstra 24x7 My Account,Telstra 24x7® App or by visiting m.telstra.com. A saved payment method is required, and you will need to set up a 4-digit PIN to authorise payment.
Changing to a new plan We recommend changing your plan when your current recharge is about to expire, to avoid losing any of your inclusions.
Please compare the new plan to your current one, including expiry dates, inclusions and rollover rules, as these may differ. You will not be able to change back to Data Pass II.
Once you’ve changed your plan, we’ll send you a text to confirm. You’ll then need to recharge to get the benefits of the new plan.
Using your service overseas International Roaming is automatically activated on Telstra Pre-Paid services. However, the Telstra Pre-Paid Data Pass II plan excludes all use overseas.
If you want to use your Telstra Pre-Paid Mobile Broadband device on another network, you’ll need to pay a network unlocking fee.
Recharge only period
To keep your service active, you’ll need to recharge 6 months from your last recharge expiry date. After this time, you may need to purchase a new SIM card. When your service is in recharge only period, you can receive calls, but cannot make calls (except to emergency services and some Telstra Pre-Paid service numbers) or use any other features of our services.
Other important information
This is a summary only – the full legal terms for your service are contained in your agreement with Telstra, including Our Customer Terms.