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Telstra Pre-Paid Day2Day - Important Information

Please note, this plan has been discontinued. It is no longer available to new customers or for existing customers to switch to.

If you’re currently on Telstra Pre-Paid Day2Day, you can find important information about your plan and inclusions below.

 

Not sure which plan you’re on?
Here’s how to check or change your plan.

 

+ Recharge inclusions

Check out all of the great benefits you can enjoy with every recharge on Telstra Pre-Paid Day2Day.

 

Recharge

$5

$10

$20

$30

$60

Expiry

Up to 5 days

Up to 10 days

Up to 20 days

Up to 30 days

Up to 60 days

Daily inclusions

$1 per day, drawn from recharge credit

·        100MB of data per day.

·        Unlimited calls and texts to standard Australian numbers. Includes MessageBank® retrieval.

·        Unlimited calls to 10 standard international destinations. See below for destinations list and full rates.

Extra data

 

Charged at $1 per 100MB when you exceed your daily data

MMS
Picture and video messages to standard Australian numbers

50¢ per message sent per recipient

Things you need to know

A day is 12:00am to 11:59pm AEST. Each day you will be charged $1 from your recharge credit, regardless of usage. If you run out of credit, $1 will be deducted next time you recharge. All inclusions and extras expire at 11:59pm AEST daily. If an international call continues over 12:00am, another $1 per destination will be charged. International calls exclude video calls. All for use in Australia.

 

 

 + Data charges

Included data is for use in Australia only. If you’ve used up all the data included with your daily inclusions, you’ll automatically be charged $1 from your recharge credit for each 100MB block of data.


To understand how much data you might need, visit the Data Usage Calculator

 

Call and text charges within Australia to international numbers

Here are the main charges that apply:

Connection fee

No charge

China, Hong Kong, Malaysia, Singapore, India, Indonesia, South Korea, New Zealand, UK, USA

Unlimited calls to standard international numbers

Canada

10¢ per 60 seconds or part

Bangladesh, Sri Lanka, Vietnam, France, Germany, Japan, Philippines, South Africa, Ireland

15¢ per 60 seconds or part

SMS to international numbers

20¢ per message sent per recipient

MMS to international numbers

75¢ per message sent per recipient

 

For other countries, see Our Customer Terms.

 

+ Changing to a new plan

We recommend changing your plan when your current recharge is about to expire, to avoid losing any of your inclusions.

Please compare the new plan to your current one, including expiry dates, inclusions and rules, as these may differ. You will not be able to change back to Pre-Paid Day2Day.

Once you’ve changed your plan, we’ll send you a text to confirm. You’ll then need to recharge to get the benefits of the new plan.

 

Check out our current Pre-Paid Plans and find out how to change your plan.

 

+ Call and data usage

To check your usage you can:

  

  • Download and use the Telstra 24x7 App
  • Sign in to Telstra 24x7 My Account online
  • Go to telstra.com on your mobile’s browser
  • Dial #100# on your mobile
  • Call 125 8888

 

+ Recharge

The easiest way to recharge is with your credit/debit card in the Telstra 24x7 Apptelstra.com/recharge, My Account, or by dialling #100# or 125 8888. 

 

Other recharge payment options are available including PayPal.

 

Visit telstra.com/recharge for more information.

 

 + Using your service overseas

You can use your recharge credit for making and receiving calls, SMS and data overseas. These costs are higher than in Australia.


International roaming is automatically activated on your service. Here are the main charges that apply:

Data while overseas - $3 per MB (charged per KB or part).

We recommend one of our International Roaming Browse Plus Data Packs

which can be purchased using your Recharge Credit balance. These packs provide a set amount of data to use in selected countries for 30 days.

  

To deactivate international roaming, please call us on 125 8880.

 

+ Unlocking fee

If you want to use your Telstra Pre-Paid device on another network, you’ll need to pay a network unlocking fee. 

 

+ Recharge only period

To keep your service active, you’ll need to recharge six months from your last recharge expiry date. After this time, you may need to purchase a new SIM card. When your service is in recharge only period, you can receive calls, but you can’t make calls (except to emergency services and some Telstra Pre-Paid service numbers) or use any other features of our services.

 

Other important information

This is a summary only – the full legal terms for your service are contained in your agreement with Telstra, including Our Customer Terms

Version history
Revision #:
4 of 4
Last update:
May
Updated by:
 

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