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Telstra Pre-Paid Extra Offer

Please note, this plan has been discontinued. It is no longer available to new customers or for existing customers to switch to.

If you’re currently on Telstra Pre-Paid Extra, you can find important information about your plan and inclusions below.

 

Not sure which plan you’re on?
Here’s how to check or change your plan.

  

 + Recharge inclusions

Check out all of great benefits you can enjoy with every recharge on Telstra Pre-Paid Extra.

 

Recharge

$30

$40

$50

$60

Data

2.5GB

5GB

7.5GB

10GB

Data Bank

Active recharge required to access Data Bank (capped at 100GB)

Save up to 100GB of unused data when you recharge $30+ before expiry

Calls and Texts

To standard Australian numbers. Includes MessageBank® retrieval.

Unlimited

MMS
Picture and video messages to standard Australian numbers

50¢ per message sent per recipient

Extra Credit

For international calls and texts, roaming and premium SMS

$5

$10

$15

$20

International Calls From Australia

To standard international numbers

Use Extra Credit

Charged at standard rates

Unlimited

To these destinations: Canada, China, Hong Kong, India, Malaysia, New Zealand, Singapore, South Korea, UK and USA

All for use in Australia in 28 days

 

 + Data charges

Included data is for use in Australia only. If you’ve used up all the data included with your recharge, you can either recharge again from $30, or choose a top up of $10 or $20 and redeem your credit for a Data Plus Pack.

Recharging in amounts of $10 or $20 on Pre-Paid Extra will give you recharge credit to use at standard pay-as-you-go rates on calls and texts.

To understand how much data you might need, visit the Data Usage Calculator.

+ Call and text charges within Australia to international numbers (when you recharge $30)

Here are the main charges that apply:

Connection fee

No charge

USA

10¢ per 60 seconds or part

China, Hong Kong, Malaysia, Singapore

10¢ per 60 seconds or part

Indonesia, Taiwan, Thailand

30¢ per 60 seconds or part

United Kingdom, Canada

10¢ per 60 seconds or part

India, South Korea

10¢ per 60 seconds or part

Bangladesh, Sri Lanka, Vietnam, France, Germany, Japan, Philippines, South Africa, Ireland

15¢ per 60 seconds or part

New Zealand

10¢ per 60 seconds or part

SMS to international numbers

20¢ per message sent per recipient

MMS to international numbers

75¢ per message sent per recipient


+ Call and text charges within Australia to international
numbers (when you recharge $40+)

Here are the main charges that apply:

Connection fee

No charge

USA

Unlimited

China, Hong Kong, Malaysia, Singapore

Unlimited

Indonesia, Taiwan, Thailand

10¢ per 60 seconds or part

United Kingdom, Canada

Unlimited

India, South Korea

Unlimited

Bangladesh, Sri Lanka, Vietnam, France, Germany, Japan, Philippines, South Africa, Ireland

15¢ per 60 seconds or part

New Zealand

Unlimited

SMS to international numbers

20¢ per message sent per recipient

MMS to international numbers

75¢ per message sent per recipient

 

For other countries.

 + Changing to a new plan

We recommend changing your plan when your current recharge is about to expire, to avoid losing any of your inclusions.

Please compare the new plan to your current one, including expiry dates, inclusions and rules, as these may differ. You will not be able to change back to Pre-Paid Extra.

Once you’ve changed your plan, we’ll send you a text to confirm. You’ll then need to recharge to get the benefits of the new plan.

 

Check out our current Pre-paid Plans and find out how to change your plan.

 + Call and data usage

You’ll automatically receive SMS alerts when you’re reaching or have reached your credit and data limits and when your credit is due to expire. To check your usage you can:

  

+ Recharge

The easiest way to recharge is with your credit/debit card in the Telstra 24x7 Apptelstra.com/recharge, My Account, or by dialling #100# or 125 8888. 

 

Other recharge payment options are available including PayPal.

 

Visit telstra.com/recharge for more information.

 + Using your service overseas

You can use your Extra Credit for making and receiving calls, SMS and data overseas. These costs are higher than in Australia.

International roaming is automatically activated on your service. Here are the main charges that apply:

Data while overseas - $3 per MB (charged per KB or part)

We recommend one of our International Roaming Browse Plus Packs, which can be purchased using your Extra Credit balance. These packs provide a set amount of data to use in selected countries for 30 days.

  

To deactivate international roaming, please call us on 125 8880.

 + Unlocking fee

If you want to use your Telstra Pre-Paid device on another network, you’ll need to pay a network unlocking fee. 

 + Recharge only period

To keep your service active, you’ll need to recharge six months from your last recharge expiry date. After this time, you may need to purchase a new SIM card. When your service is in recharge only period, you can receive calls, but you can’t make calls (except to emergency services and some Telstra Pre-Paid service numbers) or use any other features of our services.

 

Other important information

This is a summary only – the full legal terms for your service are contained in your agreement with Telstra, including our Terms and Conditions

Version history
Revision #:
5 of 5
Last update:
April
Updated by:
 

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