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Accounts & Plans

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Community Manager ashliem Community Manager
Community Manager

Stay in touch with friends and family overseas with our International Call Pack. Add one to your eligible mobile phone plan for $10/month, and receive unlimited international calls and texts from Australia to 15 selected countries:

China, India, UK, ...

Community Manager DanK Community Manager
Community Manager

The Telstra 24/7 App lets you manage your Telstra account anywhere anytime and this video will show you how to make the most of it, including how to;   - Check your usage (0:24) - Add data (0:42) - View the details of your plan and bills (1:00)  

Community Manager DanK Community Manager
Community Manager

Follow the steps in this video to download (0:24) and log into (0:45) the Telstra 24x7 App from your smartphone or tablet.  

Community Manager DanK Community Manager
Community Manager

Which plans are eligible for Data Bank? If you’re on Telstra Pre-Paid Max™ or Telstra Pre-Paid Extra®, you can access Data Bank.   Data Bank allows you to save unused data from your current recharge to use on a future one. Here’s how it works on each ...

Community Manager DanK Community Manager
Community Manager

In this video we'll show you how to manage your mobile data usage. This includes;   - Logging into the Telstra 24x7 App (0:23)
- View service summary (0:35)
- Understanding data usage (1:00)
- Buying a data pack (1:50)  

Community Manager DanK Community Manager
Community Manager

In this video we'll show you how to request a payment extension if you need more time to pay your bill. This includes;   - How to open your bills in the 24x7 App (0:21)
- Request an extension (0:56)
- Request a longer extension (1:22)