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Telstra (Retired) PaulQ
Telstra (Retired)

Ever had the inconvenience of calling up to find out you weren’t authorised to speak on behalf of the account? This is in an effort to protect the privacy of the account holder but authorised representatives can be added to enquire in future. Here’s ...

Telstra (Retired) Yannick
Telstra (Retired)

Need to reset your username or password for MyAccount or Bigpond accounts?    MyAccount   The reset functions can be found here: 
Username: https://myacct.telstra.com/forgottenUsername
Password: https://myacct.telstra.com/forgottenPassword

If you aren' ...

Support Team JesseS
Support Team

Discover Telstra ID   A Telstra ID refers to a single username and password that is your key to making the most of your Telstra products and services.   If you currently use Telstra 24x7 My Account, Telstra 24x7® App, CrowdSupport, Stay Connected Ap ...

Support Team TommyR
Support Team

    This video will take you through the steps required to register for your Telstra ID.

Community Manager DanK Community Manager
Community Manager

In this video we'll show you how to manage your bills online via My Account. This includes;   - How to update your billing address (0:19)
- Change your bill delivery method (0:55)
- Download a copy of your bill (1:54)  

Community Manager DanK Community Manager
Community Manager

In this video we'll show you how to print your bill by following these steps.   - Log into MyAccount and see your bills (0:26)
- Download your bill (0:53)
- Print your bill (1:31)