Need to reset your username or password for MyAccount or Bigpond accounts?
The reset functions can be found here:
Username: https://myacct.telstra.com/forgottenUsername Password: https://myacct.telstra.com/forgottenPassword
When I contact Telstra, what information is the best to ask for as confirmation of my discussion?
Telstra Employees may provide their employee number when asked. However, employees are not allowed to provide this information for a ...
You can review your historical data usage via My Account
1. Log into My Account (If you don't already have an account you'll need to register for one)
2. On the left hand side under "Plans and Usage" click on the mobile service you'd like to look ...
Ever had the inconvenience of calling up to find out you weren’t authorised to speak on behalf of the account? This is in an effort to protect the privacy of the account holder but authorised representatives can be added to enquire in future. Here’s ...