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Telstra (Retired) Yannick
Telstra (Retired)

Need to reset your username or password for MyAccount or Bigpond accounts?    MyAccount   The reset functions can be found here: 
Username: https://myacct.telstra.com/forgottenUsername
Password: https://myacct.telstra.com/forgottenPassword

If you aren' ...

Ben_F
Community Alumni (Retired)

Question When I contact Telstra, what information is the best to ask for as confirmation of my discussion?     Answer Telstra Employees may provide their employee number when asked. However, employees are not allowed to provide this information for a ...

Telstra (Retired) MattD
Telstra (Retired)

You can review your historical data usage via My Account   1. Log into My Account (If you don't already have an account you'll need to register for one) 2. On the left hand side under "Plans and Usage" click on the mobile service you'd like to look ...

Telstra (Retired) PaulQ
Telstra (Retired)

Our Account Services page is the place where you can action just about everything you'll need to do with your Telstra Services.   Popular tasks include:

Pay a bill Recharge check usage Activate Pre-Paid International Roaming Moving Home

Telstra (Retired) PaulQ
Telstra (Retired)

Benefits, Features and registering for My Account Register and experience the power of My Account - it's the online tool that brings your Telstra services together, so you can take control and manage them in the one spot.    It's easily accessible t ...

Telstra (Retired) PaulQ
Telstra (Retired)

Ever had the inconvenience of calling up to find out you weren’t authorised to speak on behalf of the account? This is in an effort to protect the privacy of the account holder but authorised representatives can be added to enquire in future. Here’s ...