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Telstra (Retired) Yannick
Telstra (Retired)

Need to reset your username or password for MyAccount or Bigpond accounts?    MyAccount   The reset functions can be found here: 
Username: https://myacct.telstra.com/forgottenUsername
Password: https://myacct.telstra.com/forgottenPassword

If you aren' ...

Ben_F
Community Alumni (Retired)

Question When I contact Telstra, what information is the best to ask for as confirmation of my discussion?     Answer Telstra Employees may provide their employee number when asked. However, employees are not allowed to provide this information for a ...

Telstra (Retired) MattD
Telstra (Retired)

You can review your historical data usage via My Account   1. Log into My Account (If you don't already have an account you'll need to register for one) 2. On the left hand side under "Plans and Usage" click on the mobile service you'd like to look ...

Telstra (Retired) PaulQ
Telstra (Retired)
Telstra (Retired) PaulQ
Telstra (Retired)
Telstra (Retired) PaulQ
Telstra (Retired)

Ever had the inconvenience of calling up to find out you weren’t authorised to speak on behalf of the account? This is in an effort to protect the privacy of the account holder but authorised representatives can be added to enquire in future. Here’s ...

Find out more about the Telstra 24x7 App and direct debit ×

Avoid queueing up and never worry about late fees againSet up direct debit
Manage your services and take advantage of offers while you’re out and about with the Telstra 24x7® App Find out more

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