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Community Manager ashliem Community Manager
Community Manager

Stay in touch with friends and family overseas with our International Call Pack. Add one to your eligible mobile phone plan for $10/month, and receive unlimited international calls and texts from Australia to 15 selected countries:

China, India, UK, ...

Support Team JesseS
Support Team

Competitors are offering me more data allowance for less money, why should I choose Telstra? Choosing Telstra is not just about the price and data inclusions, we are Australia’s #1 broadband provider – trusted by more Australians.   You’ll receive b ...

Community Manager DanK Community Manager
Community Manager
Support Team Big_Dan
Support Team

Pro-rata  - I'm sure you have all heard the term thrown around before, "Don't worry, that's just pro-rata charges" but what does it actually mean, and how does it effect a customer's bill?   Explanation:   In a Telstra sense, pro-rata is charging for ...

Telstra (Retired) Ben
Telstra (Retired)

What can I do if I have an unresolved problem with my Telstra account?
We understand that sometimes things can go wrong, and that this can be a frustrating situation. Whether it's a billing or payment issue, service fault, unsatisfactory email reply ...

Community Manager Gamgees Community Manager
Community Manager

How does the New Phone & Tablet Feeling work?
New Phone & Tablet Feeling allows you to take up a brand new mobile or tablet after twelve months into your contract. To redeem the offer you need to return your device undamaged and in good working cond ...