CrowdSupport®
CrowdSupport Wiki

Accounts & Plans

cancel
Showing results for 
Search instead for 
Did you mean: 
Sort by:
Community Manager ashliem Community Manager
Community Manager

Stay in touch with friends and family overseas with our International Call Pack. Add one to your eligible mobile phone plan for $10/month, and receive unlimited international calls and texts from Australia to 15 selected countries:

China, India, UK, ...

Support Team JesseS
Support Team

Competitors are offering me more data allowance for less money, why should I choose Telstra? Choosing Telstra is not just about the price and data inclusions, we are Australia’s #1 broadband provider – trusted by more Australians You’ll receive be ...

Community Manager DanK Community Manager
Community Manager
Support Team Big_Dan
Support Team

Pro-rata  - I'm sure you have all heard the term thrown around before, "Don't worry, that's just pro-rata charges" but what does it actually mean, and how does it effect a customer's bill?   Explanation:   In a Telstra sense, pro-rata is charging for ...

Telstra (Retired) Ben
Telstra (Retired)

What can I do if I have an unresolved problem with my Telstra account?
We understand that sometimes things can go wrong, and that this can be a frustrating situation. Whether it's a billing or payment issue, service fault, unsatisfactory email reply ...

Community Manager Gamgees Community Manager
Community Manager

How does the New Phone & Tablet Feeling work?
New Phone & Tablet Feeling allows you to take up a brand new mobile or tablet after twelve months into your contract. To redeem the offer you need to return your device undamaged and in good working cond ...

Find out more about the Telstra 24x7 App ×
Manage your services and take advantage of offers while you’re out and about with the Telstra 24x7® App Find out more
Earn points on our new rewards program and enjoy tier benefits like discounted movie tickets and moreFind out more

Need a hand or want to share your expertise?
Register for CrowdSupport and get involved

Register now