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Telstra (Retired) Ben
Telstra (Retired)

What can I do if I have an unresolved problem with my Telstra account?
We understand that sometimes things can go wrong, and that this can be a frustrating situation. Whether it's a billing or payment issue, service fault, unsatisfactory email reply ...

Telstra (Retired) PaulQ
Telstra (Retired)

Telstra’s National Reverse Charge and Australia Direct (reverse charge from overseas back to Australia) services are no longer available.   

Community Manager Gamgees Community Manager
Community Manager

How does the New Phone & Tablet Feeling work?
New Phone & Tablet Feeling allows you to take up a brand new mobile or tablet after twelve months into your contract. To redeem the offer you need to return your device undamaged and in good working cond ...

Telstra (Retired) PaulQ
Telstra (Retired)

In 2007 the ACT Government imposed a Utilities (Network Facilities) Tax on the infrastructure of utility companies, including Telstra. The tax is applied to water, electricity and telecommunications infrastructure on a per kilometre basis and is ove ...

Support Team JesseS
Support Team

Competitors are offering me more data allowance for less money, why should I choose Telstra? Choosing Telstra is not just about the price and data inclusions, we are Australia’s #1 broadband provider – trusted by more Australians.   You’ll receive b ...

Telstra (Retired) MattD
Telstra (Retired)

We’re always finding new ways to help you and your business for your peace of mind.   Personal customers   ‘Three for Free’ for home broadband We know that sometimes you can go over your home broadband data limit – that’s why we’re offering 'Three fo ...