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Telstra (Retired) Ben
Telstra (Retired)

Most Telstra devices are locked to the Telstra network. If you’re heading overseas, selling your phone or upgrading to the latest model, you can unlock your device for use on any network.

How do I unlock my device?
To get started, simply call one of th ...

Community Manager DanK Community Manager
Community Manager

Update 05 September 2017:
This plan has been discontinued. It’s no longer available to new customers or for existing customers to switch to.   For more information please read our article outlining important information about the changes to Pre-Paid P ...

Community Manager EmeLou Community Manager
Community Manager

Please note, this plan has been discontinued. It is no longer available to new customers or for existing customers to switch to.

If you’re currently on Telstra Pre-Paid Day2Day, you can find important information about your plan and inclusions below. ...

Community Manager EmeLou Community Manager
Community Manager

Please note, this plan has been discontinued. It is no longer available to new customers or for existing customers to switch to.

If you’re currently on Telstra Pre-Paid Extra, you can find important information about your plan and inclusions below.   ...

Community Manager EmeLou Community Manager
Community Manager

Please note, this plan has been discontinued. It is no longer available to new customers or for existing customers to switch to.   If you’re currently on Telstra Pre-Paid Data Pass II, you can find important information about your plan and inclusion ...

Support Team JesseS
Support Team

Activating your SIM is easy, just follow the steps below. Before you start, you’ll need two things:

Your SIM serial number As shown below, they’re on your SIM Starter Kit or the packaging your device came in.       One valid form of ID It can be ...