CrowdSupport Wiki

Accounts & Plans

Showing results for 
Search instead for 
Did you mean: 
Sort by:
Telstra (Retired) Ben
Telstra (Retired)

Most Telstra devices are locked to the Telstra network. If you’re heading overseas, selling your phone or upgrading to the latest model, you can unlock your device for use on any network.

How do I unlock my device?
To get started, simply call one of th ...

Telstra (Retired) PaulQ
Telstra (Retired)

There are two ways to send credit via CreditMe2U on selected plans:   Dial #100# to access CreditMe2U®, then press Send/call on your mobile and follow the prompts Type in your mobile’s browser Click on the  icon at the top of the s ...

Community Manager DanK Community Manager
Community Manager

Which plans are eligible for Data Bank? If you’re on Telstra Pre-Paid Max™ or Telstra Pre-Paid Extra®, you can access Data Bank.   Data Bank allows you to save unused data from your current recharge to use on a future one. Here’s how it works on each ...

Support Team TommyR
Support Team

What are the key benefits of Telstra Pre-Paid Extra™?
With this new offer, you get heaps of included data.
- $30 get 2.5GB
- $40 get 5GB
- $50 get 7.5GB
- $60 get 10GB
All for use in Australia within 28 days.

With Data Bank, you can save up to 100GB of you ...

Support Team JesseS
Support Team

Activating your SIM is easy, just follow the steps below. Before you start, you’ll need two things:

Your SIM serial number As shown below, they’re on your SIM Starter Kit or the packaging your device came in.       One valid form of ID It can be ...

Community Manager DanK Community Manager
Community Manager

Update 05 September 2017:
This plan has been discontinued. It’s no longer available to new customers or for existing customers to switch to.   For more information please read our article outlining important information about the changes to Pre-Paid P ...