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Telstra (Retired) gerdschenkel
Telstra (Retired)

OK, you've decided to switch to take Advantage of Android hard and software features.   Here's a quick summary of how to arrange the switching from iPhone to your new Android:   1. Unless your iPhone is from the times of the arc, it'll have a micro S ...

Telstra (Retired) Yannick
Telstra (Retired)

We would like to know a little more about how you choose your next handset. If you’ve recently opted for one of our new 4G android devices or are weighing up your options to buy something soon, we’d love to hear your thoughts:

• How do you choose wh ...

beauravn
Level 2: Rookie

Just bought an oppo73 phone which, apparently has its own modified version of the android OS, however, the ring time is much too short and the normal **61*101**30 doesn't work on this phone. It just says the usual "the number you have dialled is inco ...

Racpllp2018
Level 1: Cadet
LF0805
Level 1: Cadet

How do I check my email

Jason86
Level 1: Cadet

Hello

I have a OnePlus 5t. It's a fantastic phone and claims support for VoLTE and VoWIFI, however as Telstra does not support this phone these features do not function.

Could you please advise if it is possible to assist with testing to enable VoLTE a ...

StewyOW
Level 1: Cadet

When I phone somebody, an avatar appears on their phone. Can I change this or select another.?

ydoow
Level 2: Rookie

My wife's Samsung J3 shows 3 or 4 bars signal strength with no SIM card inserted.  When SIM card inserted the signal strength drops to one bar or less.  Can anyone explain why this happens?

MortonKnoblock
Level 1: Cadet

Hello. Can someone confirm that wifi calling works on the Oppo CBH1707Thank youMorton

Andy65
Level 1: Cadet

I have a problem to recharge my prepaid mobile. The system does not accept my credit card, PayPal option doesn't work. I haven't try voucher though. Is there a problem in Telstra payment system? 

fgtytytyt
Level 1: Cadet

Every time I attempt to log in to Telstra Air on my Galaxy S8, I get the "Something went wrong" error message.  I have double and triple checked that I am using the correct username and password (that same details I use to log into the Telstra websit ...

beauravn
Level 2: Rookie

Just bought an oppo73 phone which, apparently has its own modified version of the android OS, however, the ring time is much too short and the normal **61*101**30 doesn't work on this phone. It just says the usual "the number you have dialled is inco ...

aargold
Level 1: Cadet

Why do i get a error come up every time i try and cromecast bigpond movies it closes the app and say report app or ok first time trying to cast on cromecast

rtfmoz
Level 3: Gumshoe

The OPPO R15 Pro has hit Australia. Is this phone supported to use the advanced LTE features on the Telstra network aka VoLTE and VoWifi. This usually requires carrier support hence my question.

Michael108
Level 2: Rookie

Telstra 24x7 app stopped logging in 3 days ago. Phone Samsung S7. Kept coming up with unable to connect try again later. Have uninstalled app & re-installed. Not logging in automatically and wont log in manually, still telling me that it cant connect ...

B17
Level 1: Cadet

have house under build and using tablet to give me a hot spot in shed for watering system and solar . security system requires lan port connection . can i link my tablet to telsta modem and use ports .

hafiz1
Level 2: Rookie

Hi there,

I have a bought a brand new OPPO A73 and I am disappointed to as to see that I can only send texts and browse internet but can't make calls. 
 I am using Belong SIM which is Telstra's sister concern, I believe. I am shocked that I can t make ...

Danielh2372
Level 1: Cadet

left my phone in a friend's car and my friend is not answering her phone so I was hoping that you could try locate my phone

Mumof5
Level 1: Cadet

My Telstra sim has been active for over a decade now and been in several phones. However I purchased a new phone and things were going OK until my phone froze, turned off and now it is having this issue. My 'preferred network type' is set as 3g. But ...

Mm62
Level 1: Cadet

I have a virgin number and wish to transfer to telstra. How would i go about this?

martybuzz
Level 2: Rookie

I have an Essential Phone.  Everything was working fine with my Hotspot before I updated to Oreo.  I used to hotspot my iPad to my phone fine. Since the update, when I turn on myWifi Hotspot, I get the message, "Not sharing Internet or content with o ...

Roskar
Level 1: Cadet

I have a Sony SGP311 Tablet with Android 5.1.1 and Telstra Air App v 5.0.1.This used to work on Telstra Air quite well but now won't connect at all. I have tried installing the later Telstra Air app v 8.0.2 but it says it is not compatible with my de ...

madPIEfan
Level 1: Cadet

HI peeps, I was flat out today and I forgot about the Pies vs Dee's game at the G. Is there any chance of watching a replay.....?
Thank you in advance. ..

DAVID98
Level 1: Cadet

I have alcatel phone POP2, I have lost the email setup, I took it to the shop where I brought it TELECHOICE, they said they could not do it, so I took it to the big pond shop to get them to do it they said they could do it but it will cost me $60. Ca ...

rabbitohs64
Level 1: Cadet

Absolutely pathetic you blocked screen imaging CANCELLED NEVER AGAIN

sippie
Level 3: Gumshoe

Possible solution for error 403
This is for Android and Google sign up.It has to do with the NRL account not being part of the live pass.
I signed up for the live pass app with my google account and paid through that. I didn't have an NRL account but t ...

Thesecret
Level 1: Cadet
Illanthra
Level 1: Cadet

becmo
Level 1: Cadet

I haven't been able to do a software update on my HTC M8 for several months now and I'm wondering what the current version would be for my phone. My information is telling me I have Android Version 6.0, HTC Sense Version 7.0 Software number 6.24.841. ...

spic
Level 1: Cadet

Since my last check for firmware update in Feb 2017, all future attempts fail with 'not available at this time - try later'.  Have updates been discontinued?

jameswo88
Level 1: Cadet

My problem is frequent dropouts disrupting any productive activity and time wastage. I have to reboot modem on numerous occasions. Telstra has replace dmodem and dropouts continue - now I am told they will change "standard profile" to 'STABLE' pofile ...

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