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Michelleg3010
Level 1: Cadet

Got my mum a new phone Alcatel U5 3G, I never put a password in it as she didn’t want one. We tried to use it today but it wants a password!!! HELP!!!!

hsuser
Level 2: Rookie

After some research, it would seem that Telstra does not have firmware to support RCS on Note 10.  I have approached Telstra tech support who didn't know what RCS is and failed to call back after I asked that my query be escalated and then Samsung wh ...

maeneak
Level 2: Rookie

I recently bought a Note 10+ direct from Samsung to replace my Note 9 (also from Samsung). RCS is not working on the new phone at all and was working fine on my Note 9. Ive spoken to Samsung and Telstra and both blame the other for the issue. I've tr ...

Davo34
Level 1: Cadet

Has anyone had ...system dropout U1 on mobile

Jaydee_
Level 4: Private Eye

Please can someone tell me when I will get my phone, please. I have asked Samsung and they say to talk with telstra. It is a never ending circle calling with no real answer.

JamieTwice
Level 1: Cadet

Hi, My Pixel 2 XL is no longer holding it's charge can the battery get replaced?

Jen26
Level 3: Gumshoe

I would rate this  phone As a 5. As I have had so much trouble with it, for example : facebook freezing up as while as messenger also stops working. I also get messaging has stopped working, telephone has stopped wprking so I had to install a differe ...

Jen26
Level 3: Gumshoe

Hi I was just wondering, if anyone can tell me where I can buy a new charger for my Telstra 4GX plus Zte Blade A462 ? If anyone knows where I can buy a generic charger that will charge my phone would be greatly appreciated.

ParaLevo
Level 1: Cadet

Hi I upgraded from a S8+ to a Note 10+ 5G.Since changing phones, there is no option in my messaging app to enable RCS and my voicemails don't come through as Audio messages. I contacted support via 24x7 app who said that RCS is not supported on the N ...

straddiedog
Level 1: Cadet

Hii have just acquired a Xiaomi Mi 9TWhile it is a nice phone I have had connectivity issues with itOne I have surprisingly solved- with the remarkable help of another thread on another telstra forum.( thanks so much you guys)this I thought I’d share ...

Jen26
Level 3: Gumshoe

Hi I was just wondering, if anyone can tell me where I can buy a new charger for my Telstra 4GX plus Zte Blade A462 ? If anyone knows where I can buy a generic charger that will charge my phone would be greatly appreciated.

HelenJen
Level 1: Cadet

Hi there, i am unable to remove the $11.99 Google charges from my monthly account. I have tried everything on my android phone however can’t remove them. I’ve been in store and they have been unable to assist.  Can you please assist.  Cheers, Helen

Redgumtv
Level 3: Gumshoe

How do you make calls from a Google Mini speaker through your mobile phone?

Faith10
Level 1: Cadet

Can telstra charge you a late fee when a payment extension is in place and you pay the bill on the aggreement date ? I was chaged a late fee for having paid my bill on the aggreed date they tried telling me i did not have a payment extension in place ...

hsuser
Level 2: Rookie

On my Note 8, I used to receive voicemail messages as multimedia files from messagebank.I have recently updated to a note10 and I am no longer receiving them. Telstrra tech support could not name the service and told me there is no such service yet I ...

Sheree85
Level 1: Cadet

So anyone know how to factory reset a Samsung Note 10+, well stupid me cant remember the password I set up, and the phone is not giving me the option of using face or fingerprint to unlock. To make it even worse my phone is in flight mode, which it n ...

3dogs
Level 2: Rookie

Trying to change to Boost prepaid. Couldn't connect Boost prepaid sim or transfer my number as telstra are having difficulties. My telstra account is  still active.  So will probably be charged another months bill. due to Telstras problems. Tried sor ...

Videogamer
Level 1: Cadet

for context,i brought a new Telstra pre-paid Samsung Galaxy A20 as an upgrade from my iphone 5s and while I'm using a belong sim i thought because its one the Telstra network it would be fine. after getting the phone i found this was not the case. I' ...

Hi...how do I order a paper bill please? I am often unwell and my hubby needs a physical bill to pay my account on my behalf.  I ordered it months ago with my new phone but am only receiving email bills so far.Thank you, Angie Cooper 

AJAY1958
Level 3: Gumshoe

Hi - I have a Telstra PrePaid Oppo AX5 Phone.   BTW its a Great Phone I am wanting to use it overseas with a UK Sim for local calls and data and still have my Telstra Sim for Calls & Txt from/to Aust. Specs say the phone is Dual Sim. Telstra 24/7 Cha ...

Michelleg3010
Level 1: Cadet

Got my mum a new phone Alcatel U5 3G, I never put a password in it as she didn’t want one. We tried to use it today but it wants a password!!! HELP!!!!

JamieTwice
Level 1: Cadet

Hi, My Pixel 2 XL is no longer holding it's charge can the battery get replaced?

Yang141
Level 4: Private Eye

Am I going to be the last one receiving this “pre” order?

babbando
Level 1: Cadet

 in regards to your platin 15$ a month fee It should be expert help standard not idiot overseas frustrating non help. Ive been paying you for long enough, what a load of poor service rubbishI should cancel right now for offering me a ridicoulos offer ...

babbando
Level 1: Cadet

 in regards to your platin 15$ a month fee It should be expert help standard not idiot overseas frustrating non help. Ive been paying you for long enough, what a load of poor service rubbishI should cancel right now for offering me a ridicoulos offer ...

Coffee_Bean
Level 1: Cadet

Hi, I've been given the run around and so over it. I want the old style messagebank notification instead of media/audio file thing. I would like it when people leave a voice message I receive a notification under the messagebank (sms message) and not ...

AdamHi
Level 1: Cadet

Still no access to RCS since the july update, have now done another update August.... and still telstra have no date to have RCS working again, they advised all other models except the S10 are resolved, one would thing flagship phone first but hey. W ...

Noname666
Level 1: Cadet

Grey s8+ no voice connection on Telstra data+SMS ok. Seems ok on vodaphone. Fixable??

Jaydee_
Level 4: Private Eye

I called today to ask when I will receive my phone as I went in to the store on friday to be told "you ordered the wrong color and we dont have any stock". I ordered mine on the 15 of August and they said they still had 350+ phone to allocate. Where ...

Noodlej78
Level 1: Cadet

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