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LGJ
Level 2: Rookie

I'm on the telstra prepaid extra plan and recently everytime I try to make a phone call, it gets cancelled (despite excellent mobile reception) and whenever someone tries to phone me, it goes straight through to my MessageBank. A few weeks ago I didn ...

Shagged
Level 1: Cadet

I have contacted telstra repeatedly to remove the apple music add on from my note 8.
Telstra keep saying it's no longer on my phone but it's still there.
I have gone into my account to remove it from the add ons and there is supposed to be a manage opt ...

Nicola76
Level 1: Cadet
mumsybroz
Level 1: Cadet

Long story cut short.  New Google phone ordered in Jan this year.  Shared data plan between mobile and WiFi.  Cost advised 169.00 per month.  Bills received since January 300.00.  On line chat saw current mobile number cut off.  New on line chat advi ...

Jeromeo
Level 1: Cadet

This morning pocket news just installed itself.
I don't want it and I cannot uninstall or disable it.
I have been charged in the past for service I didn't request.
So how do you get rid of it. I can see it using data and space.
Thank you.

chrispav
Level 1: Cadet
MichelleOlive
Level 1: Cadet

I need the samsung s9 for better quality, higher resolution selfies cos i'm sexy  and i need to immortalize this pretty face!

AG1978
Level 1: Cadet

Just changed from iPhone 5 to s8 and live pass wont access live matches

maninblack
Level 1: Cadet
HTC

Transferred my sim to HTC m9, have data , SMS send/receive good but no calls in or out. My sim in another phone works perfectly. My partners sim in my phone works perfectly. Hours and hours with telstra techs, no solutions . Not one call back when th ...

martybuzz
Level 2: Rookie

I have an Essential Phone.  Everything was working fine with my Hotspot before I updated to Oreo.  I used to hotspot my iPad to my phone fine. Since the update, when I turn on myWifi Hotspot, I get the message, "Not sharing Internet or content with o ...

iluv2clean
Level 1: Cadet

Is my mobile which is on a Telstra plan for an S9 Samsung unlocked, I am paying it off over 24 interest-free monthly payments. I wish to take the sim out and use the phone with a travel sim overseas.

realgrid
Level 2: Rookie

No matter what I try I find that my new Pixel 2 XL will not pair and connect with my standard issue radio in my 2015 Toyota Corolla. My old Microsoft Windowsphone  had no problem, and when I recently tried my sons iPhone 7 I connected it in less than ...

Taiotee
Level 2: Rookie

I've recently seen that Samsung is rolling out the 8.0 update for the stock Note 8 and I'm a little concerned that the update is not even featured on the Telstra pending-updates page. Can somebody enlighten me on the ETA of the OTA update?

Arijit
Level 2: Rookie

Will we see a Telstra Nokia 8 Sirocco soon?

Teresa16
Level 2: Rookie

I purchased the S8 as it was advertised as being waterproof.

2 weeks after purchase the phone was put on charge overnight.
Whilst we were asleep and the phone charging the phone completely reset itself and turned off.
When I turned the phone on in the m ...

NswNorth
Level 2: Rookie

I am really unimpressed, this phone has nearly KIILED my wife. Lunch time Monday 26th March alone in the scrub where we live she suffered a heart attack, did this useless phone work no, she tried to call an ambulance with it all it would do is show t ...

KB25
Level 2: Rookie

My husbands name and address has been used to set up a fake account. How is it possible for someone to set up an account without having their ID checked? We have spoken to Telstra consultants and they have sent a ridculous list of things we need to p ...

Lionheart500
Level 2: Rookie

Is there a "bigpond email App" please anyone.I have just picked up a Samsung S9+ and got onto 24/7 chat and went through the wringer with them.  My new phone does not have an email app installed and I am unsure which one to install not even chat coul ...

efAston
Level 2: Rookie

Hi, I recently bought a second-hand Huawei Y560 L-02, and when I went to Huawei to unlock the bootloader, they said they couldn't do it because the phone is locked to Telstra. How do I unlock the phone from Telstra? I've never had any kind of plan or ...

Nicola76
Level 1: Cadet
mumsybroz
Level 1: Cadet

Long story cut short.  New Google phone ordered in Jan this year.  Shared data plan between mobile and WiFi.  Cost advised 169.00 per month.  Bills received since January 300.00.  On line chat saw current mobile number cut off.  New on line chat advi ...

chrispav
Level 1: Cadet
MichelleOlive
Level 1: Cadet

I need the samsung s9 for better quality, higher resolution selfies cos i'm sexy  and i need to immortalize this pretty face!

Hunter-IT
Level 20: Director

There is a new update available for the galaxy S9

Lizzs69
Level 1: Cadet

The last software update has not been good on my samsung s8 now if i go to message i press hello and half a dozen jumbled letters comes up not to mention the apps are not working and now i go to gumtree and it says no internet connection but i have i ...

Bonnie6228
Level 1: Cadet

Thanks

phillip2012
Level 2: Rookie

Hi since I recieved my S9 Plus I have noticed a number of my outbound calls dropping. I did see some YouTube videos and similar reports made online about this. Apparently it's a software issue. I called Telstra and reported the fault and they have re ...