Latest Device Updates - 12/05/2017

Community Manager Community Manager
Community Manager

The latest device update information has been uploaded into the Device Update tool.

Phones that have updated information include;

  • Samsung Galaxy S8
  • Samsung Galaxy S8+

We have also added Mobile Broadband devices to the tool and the following dongles have been updated this week;

  • Huawei Telstra Pre-Paid 4GX Car Wi-Fi
  • Huawei Telstra 4GX USB Pro (for DOT)
  • Huawei Telstra 4GX USB+Wi-Fi Plus
  • Huawei Telstra Wi-Fi 4G Advanced Pro X
  • Huawei Telstra Pre-Paid 4GX Wi-Fi Pro
  • Netgear Nighthawk M1

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
Level 3: Gumshoe
what about HTC 10? Last update is last October, you haven't issued Android N and not any of the Android security patches so far while all other major carriers like Vodafone and Optus, already issued it. What is the story? You stopped supporting this device? As your customer, we expect you to at least, follow it up with HTC and tell us why Telstra is way behind others.
Level 3: Gumshoe
It's a complete joke. Someone isn't telling the truth, Telstra say they don't have it, HTC have said that they do. Need some clarification on what is actually going on.
Level 3: Gumshoe
And it's even funnier that neither of them shows any intention to solve this issue. I guess customer service needs to be redefined for these guys. Obviously they don't have a clue what it is.
Find out more about the Telstra 24x7 App ×
Manage your services and take advantage of offers while you’re out and about with the Telstra 24x7® App Download now
Earn points on our new rewards program and enjoy tier benefits like discounted movie tickets and moreFind out more

Need a hand or want to share your expertise?
Register for CrowdSupport and get involved

Register now