Unfortunately attempts by telephone scammers to illegally obtain personal information are on the rise in Australia.
The people making these calls try to illegally obtain personal information. They may falsely claim to represent Telstra and try to sell products or gain access to a home computer.
The fact that most of these scam calls originate from overseas makes it difficult to prevent the calls from being made, even to people who have their number on the Do Not Call register.
We get reports of phone scams from Telstra customers all around Australia and we wanted to do something to help. Enter the Telstra Call Guardian 301, Australia’s first home phone that asks unknown callers to announce their name prior to being connected.
How it works
When the phone rings, you answer and hear the caller’s name announced. You can then choose to block, accept or send the caller to the answering machine.
If you don’t recognise the caller or weren’t expecting a call from that company, you can hang up before even speaking with the caller.
If you have Calling Number Display (CND) saved contacts on the contact list can get straight through without having to announce themselves.
Click here for information about plans and for a user guide.
How can I avoid telephone scams?
If you have received a nuisance call, click here for more information.
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