Can I access my free 12 month Apple Music subscription through iTunes on my Mac? When I try to, it only offers the 3 month trial despite having activated it via Telstra and it working on my iPhone. TIA
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Hello KJ0,
Providing that you have redeemed the offer via. your phone / plan with the offer, associated it to your Apple ID and are using the same Apple ID with iTunes that you are your iPhone, there should not be any issues regarding this.
For more information regarding our 12 Month Apple Music subscription offer, please see - https://crowdsupport.telstra.com.au/t5/Apple-Music-KB/Apple-Music-FAQs/ta-p/484653
For more information regarding syncing, please see - https://support.apple.com/
Please let me know if this helps or if I can assist you further
Regards
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Hello KJ0,
Providing that you have redeemed the offer via. your phone / plan with the offer, associated it to your Apple ID and are using the same Apple ID with iTunes that you are your iPhone, there should not be any issues regarding this.
For more information regarding our 12 Month Apple Music subscription offer, please see - https://crowdsupport.telstra.com.au/t5/Apple-Music-KB/Apple-Music-FAQs/ta-p/484653
For more information regarding syncing, please see - https://support.apple.com/
Please let me know if this helps or if I can assist you further
Regards
Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.
All moderation actions are supported by the CrowdSupport Community Guidelines
@Jondalar @KJ0 - Have you attempted to log out of the AppleID and back into the service to confirm the Telstra subscription? You may need to do this for it to register correctly and allow for the subscription to allow access on other devices. Do make sure you are connected to 4G when confirming the subscription.
Let me know how you go
-Ashley
Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.
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