Level 1: Cadet

Apple Music 6 month subscription

I have cancelled my active non-Telstra Apple Music subscription and added the Telstra 6 month trial I did not receive a confirmation text from Telstra but the 24x7 app says my Apple Music memebership is active. I have an iPad 2018. How does my music app know that I have a subscription through Telstra?

When I contacted Telstra regarding the above, I was put through to Apple after considerable wait. Apple obviously put me on a long hold and then asked me to contact Telstra. What should I do to get my Apple Music subscription?

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Support Team
Support Team

Re: Apple Music 6 month subscription

Hi @curious9, apologies for the delay in replying. 


Has this been followed up on since your post? If not, you can find how to redeem the Apple Music offer at https://tel.st/8m8yl


Don't hesitate to let us know how you go. 

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