I have cancelled my active non-Telstra Apple Music subscription and added the Telstra 6 month trial I did not receive a confirmation text from Telstra but the 24x7 app says my Apple Music memebership is active. I have an iPad 2018. How does my music app know that I have a subscription through Telstra?
When I contacted Telstra regarding the above, I was put through to Apple after considerable wait. Apple obviously put me on a long hold and then asked me to contact Telstra. What should I do to get my Apple Music subscription?
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Hi @curious9, apologies for the delay in replying.
Has this been followed up on since your post? If not, you can find how to redeem the Apple Music offer at https://tel.st/8m8yl
Don't hesitate to let us know how you go.
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