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Zaco5
Level 1: Cadet

Apple Music subscription

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Telstra has sent me a recent reminder to subscribe to Apple Music before the offer expires 26 December.... so I subscribed and more than 24 hrs later I still don’t have a validation text and access to Apple Music. Does the validation process take that long????
1 ACCEPTED SOLUTION

Accepted Solutions
Level 24: Supreme Being
Level 24: Supreme Being
Accepted Solution

Re: Apple Music subscription

Generally, it is 1-24 hours.

If it hasn't been received after 24 hours I would suggest having a chat with the accounts team.
http://tel.st/livechat/
Helpful Links

Internet not working or outage in your area? - Check the Outage page for details and troubleshooting.
Help with an account issue? - LiveChat 24x7 support
View Usage, Bills and more - Check it out on MyAccount

Previously worked with a Telstra Partner however I am not a Telstra Employee, just a fellow customer helping when I can.

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1 REPLY 1
Level 24: Supreme Being
Level 24: Supreme Being
Accepted Solution

Re: Apple Music subscription

Generally, it is 1-24 hours.

If it hasn't been received after 24 hours I would suggest having a chat with the accounts team.
http://tel.st/livechat/
Helpful Links

Internet not working or outage in your area? - Check the Outage page for details and troubleshooting.
Help with an account issue? - LiveChat 24x7 support
View Usage, Bills and more - Check it out on MyAccount

Previously worked with a Telstra Partner however I am not a Telstra Employee, just a fellow customer helping when I can.

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