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why_do_i_bother
why_do_i_bother
Level 2: Rookie
March

Apple music

Answered

How do I upgrade to a family membership for Apple Music?????

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Iain_T
Telstra (Retired)
Telstra (Retired)
March
Accepted Solution

Re: Apple music

In response to why_do_i_bother

Hi why_do_i_bother, The steps below will arrange this for you: 

 

 

  1. Open the Music app on your iPhone or iPad.
  2. Tap For You.
  3. Tap the Account icon in the upper right corner.
  4. Tap View Apple ID and enter your password if prompted.
  5. Tap Subscriptions.
  6. Tap Apple Music Membership.

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

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6 REPLIES 6
Iain_T
Telstra (Retired)
Telstra (Retired)
March
Accepted Solution

Re: Apple music

In response to why_do_i_bother

Hi why_do_i_bother, The steps below will arrange this for you: 

 

 

  1. Open the Music app on your iPhone or iPad.
  2. Tap For You.
  3. Tap the Account icon in the upper right corner.
  4. Tap View Apple ID and enter your password if prompted.
  5. Tap Subscriptions.
  6. Tap Apple Music Membership.

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

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why_do_i_bother
why_do_i_bother
Level 2: Rookie
March

Re: Apple music

In response to Iain_T

It doesn’t give me the option to manage my subscription

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why_do_i_bother
why_do_i_bother
Level 2: Rookie
March

Re: Apple music

In response to Iain_T
It doesn’t give me the option to manage my subscription
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Renee
Support Team
Support Team
March

Re: Apple music

In response to why_do_i_bother

Hi why_do_i_bother,

 

Have you tried accessing your Apple Music subscription via MyAccount?

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

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why_do_i_bother
why_do_i_bother
Level 2: Rookie
March

Re: Apple music

In response to Renee

Yep tried that, don’t get the option

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DingoDan
Telstra (Retired)
Telstra (Retired)
March

Re: Apple music

In response to why_do_i_bother

The Family subscription is not able to be billed to your Telstra account. If this was the subscription you were wanting to use, then you will have to cancel the Telstra subscription to this Apple Music service and then have a new one started with Apple Music directly under their billing options. These can be located at

 

https://tel.st/uj48l

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

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