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wongdog
Level 1: Cadet

Canceling Apple Music from Telstra

Answered

Hi all

 

Im sick of the annoying messages about signing in with Apple Music and Telstra

 

Is there any way to cancel my Apple Music subscription from Telstra

 

Please note i am still using the 12 month free pack but I want to get rid of the service completely.

 

Thanks  

1 ACCEPTED SOLUTION

Accepted Solutions
Takadiurga
Level 11: Detective
Accepted Solution

Re: Canceling Apple Music from Telstra

Hey Wongdog,

Yeah mate, just contact one of our Consultants on 24x7 Chat, they'll modify your account to have Apple Music removed. Did it today for another customer, took me about all of 2 minutes to do.

24x7 Chat Link: https://livechat.telstra.com/TCOM:Crowdsupport:Consumer

Otherwise, you should be able to cancel the subscription through the Apple website directly.

Regards,
Taka
Telstra Customer Advisor

____________________

I am a Telstra Employee but volunteer on this forum in my own spare time, my opinions are my own and don't necessarily represent Telstra's policies or values.

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2 REPLIES 2
Takadiurga
Level 11: Detective
Accepted Solution

Re: Canceling Apple Music from Telstra

Hey Wongdog,

Yeah mate, just contact one of our Consultants on 24x7 Chat, they'll modify your account to have Apple Music removed. Did it today for another customer, took me about all of 2 minutes to do.

24x7 Chat Link: https://livechat.telstra.com/TCOM:Crowdsupport:Consumer

Otherwise, you should be able to cancel the subscription through the Apple website directly.

Regards,
Taka
Telstra Customer Advisor

____________________

I am a Telstra Employee but volunteer on this forum in my own spare time, my opinions are my own and don't necessarily represent Telstra's policies or values.
wongdog
Level 1: Cadet

Re: Canceling Apple Music from Telstra

Cheers Takadiurga

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