CrowdSupport®
NicsStuff
Level 1: Cadet

Told I can't have the subscription.

Hi,

 

I remember getting a few emails about the 6 month free subscription, completely forgot but then I saw it today online while changing my email address. I've never had it before.

 

I signed up and then got an sms say ring.

 

I rang and they are saying I can't have it.

 

When she told me I couldn't she first said something about the offer in 2015, then changed that to 2016 two sentences later.

The offer is there for everyone, I can see it all over the place.

 

Why can't I have it?

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
1 REPLY 1
Support Team
Support Team

Re: Told I can't have the subscription.

Hi NicsStuff,

 

Please live chat with us at this link and our team will check on your eligibility for this offer  http://tel.st/hsc3

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

Telstra 24x7®

Activate Apple Music and get data free streaming with the Telstra 24x7® App

Find out more