Apple Music

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Level 1: Cadet

I want to add the data free streaming on Apple Music onto my Telstra account but I already have an existing apple music account. Am I still eligible to pay for an add on to stream for free?

Level 1: Cadet

Is the Apple Music subscription only for use on my iPhone - as it does not appear to work through my apple ID on my iPad or MacMini. Furthermore the subscription does not show up in the subscriptions link through my Apple ID.   

Level 1: Cadet

How much $

Level 1: Cadet

I was signed up to Apple Music when I took out a new contract but have not used it as yet. My friend tells me she did the same - but did downloaded songs - but when she cancelled her subscription before the end of the trial period she lost all her mu ...

Level 1: Cadet

I’m currently overseas and all of my apple music worked on the plane, but now it’s gone from my phone. How do I get it back?
(My phone is on plane mode)

Level 1: Cadet

Previous Apple ITunes services removed and replaced personal libraries, deleting or renaming files. With Apple Music Subscription, what does Apple do to the pre existing library ?

Level 1: Cadet

Hi there
I have created a family group and about to invite my family members to join for the Apple Music. My question is, since I’m doing this outside of Telstra, is it still data free for myself and my family? Thanks

Level 1: Cadet

hi. If I take out a free Apple Music trial subscription will I be able to use it on tother devices egg Sonos & computer? Telstra customer support ays I can only access it on my my iPhone but this doesn't seem right to me. You either have an Apple Mus ...

Level 1: Cadet

On our account we have 4 phones. Can we change the phone number on the Telstra 24/7 for the free Apple Music to one of the other phone numbers on the account?

Level 1: Cadet

Hi, I’ve been paying for Apple Music “family” since redeeming and have not received six months free at all. Please advise.

Level 1: Cadet

Just recontracted to telstra w iPhone X. Can I get another 12 mths free Apple Music??

Level 1: Cadet

I made a silly mistake of thinking I had to unsubscribe to Apple Music as my free 12mth trial was up, I am now aware I can continue the subscription at a cost. However, I didn't realise that this would delete all of the music I had downloaded in t ...

Level 3: Gumshoe

We cannot redeem our free 6 month apple subscription. After several days and much misinformation & many hours of phone conversations we cannot get anyone to fix our free subscription.  We have tried every way to access the Apple Music but each time w ...

Level 1: Cadet

Hi, I signed up to the 12 months free Apple Music with Telstra. We have recently set up Family sharing. is it possible to share the music from Apple Music that I have with the free subscription from Telstra to my other fmily members? Or do I need to ...

Level 2: Rookie

I have finished my free year of Apple Music when I signed up for the iPhone 7 plus and have since signed up again on Apple Music, this time with Family Sharing through the app....I can now allow multiple users listen and access it.

Is streaming / down ...

Level 2: Rookie

Hi, I have new S8 but would like to get Apple music free for 6 months on my daughter's Ipad which is not connected to Telstra. Is this possible?
Cheers 

Level 24: Supreme Being DrQ
Level 24: Supreme Being

*le sigh*

Just as I expected...
No desire to provide anything unmetered...
No desire to provide anything at all in the way of value...
I mean even the new bundles aren't anything new... the Medium "super great value bundle" is just the a recycled version ...

Level 1: Cadet

I'm not complaining, I have Apple Music working fine on my iPhone. But when I check my AppleID account details, there is no subscription. I'm looking both on the iPhone and Itunes. There is not even a Subcription Manage button anywhere in the account ...

Level 1: Cadet


After trying to activate Apple Music it told me that you don't have a subscription via a telstra, and that apparently I have my own subscription already, so I've now cancelled that just after getting it so I have cancelled it via telstra. But my q ...

Level 4: Private Eye

OK, I have spent 3 hours on the Telstra online chat and been through 3 people who could not understand my simple query...Here we go again... hoping someone can help... 1. I have had a TELSTRA account for years
2. I have had an APPLE account for years
3 ...

Level 1: Cadet

I was previously using Apple Music as part of my phone plan.  When the contract ended the subscription fee was then added to my bill.  I have now re-contracted to a plan that, again, has Apple Music subscription included.  When the new plan was activ ...

Level 1: Cadet

Simple Apple MusicBritney, Madonna, Amy LeeCHAPP1E MUSKHot eh!

Level 1: Cadet

I have just upgraded my plan and was given the 12 month subscription. Got the text message and downloaded app via that text. Signed in with my apple ID but want to know how to link my offer on the app. Nothing on here answers this question. I do no ...

Level 1: Cadet

I had the same problem when I left the actual Apple Music 3 month free trial and joined the Telstra Apple Music 12 month free trail however just spoke to Mobile Faults Dept and they advised me to;
Clear ALL Google Chrome & Safari data &
Go to Setting & ...

Level 2: Rookie

Ok so when I try to link my Telstra Apple Music with my Apple ID, I cannot. Firstly when I click your link provided to me via SMS. I get this screen:  Winner YES?!?! Nope. It does not link. It just sits at this screen doing nothing once I put in my p ...

Community Manager Gamgees Community Manager
Community Manager

For more information about Apple Music please go to apple.com/music   If you would like more information about how to use Apple Music or are having any issues, you can visit the AppleCare website at https://getsupport.apple.com.   Here you will find ...

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