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Level 1: Cadet

when i upgraded i lost my subscription

 

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3 REPLIES 3
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Support Team
Support Team

Re: when i upgraded i lost my subscription

Hi @matt1818

 

Sorry to read that you have lost your subscription.

 

Could you please provide some further information so we can point you in the right direction?

 

I look forward to your response.

 

- Jimmy

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

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Level 1: Cadet

Re: when i upgraded i lost my subscription

well i want my subscription bakk really i had it upgraded n now i dnt @Jimmy-Lo
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Support Team
Support Team

Re: when i upgraded i lost my subscription

Thanks for that information @matt1818

 

Have you tried to view Apple Music is your 'My Offers' section of the 24x7 app?  https://tel.st/4t4lc

 

You can view instructions here: https://tel.st/flltd

 

Please let us know how you go.

 

- Jimmy

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

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