Mobiles & Tablets

Apple/iOS

cancel
Ask a question
  • All Posts
  • Answered
  • Unanswered
Harry4027
Level 1: Cadet
iOS

Hello I have purchased a 42mm Apple Watch series 3 American model a1861 I called Telstra and they said they can connect it but all the forums I read say it won’t work. Can anyone provide the answer on this?

Grazer1
Level 1: Cadet

Since I’ve had Nbn connected I can no longer watch Sportsbet NBN live streaming via WiFi on my iPhone. It’s ok on 4g. Anyone else had this issue. Both Telstra and Sportsbet are blaming each other.

Kjaaw
Level 1: Cadet
iOS

I’ve been sending sms messages from my iPhone to a number on the same Telstra account (Galaxy S9) for years and suddenly they fail? I can call the number, but any sms generates a “Not Delivered” message. I’ve tried tuning iMessage off on the iPhone, ...

Thedaim
Level 1: Cadet

Why have I been charged again on for AFL Live Pass on my credit card when I cancelled my subscription a week ago?? I definitely aren’t subscribed because it tells me my subscription has expired, yet I’ve been charged again.

williams3112
Level 2: Rookie

Is there any word is Telstra supports eSIM for the iPhone XS. Obviously it does with the Apple watch, through OneNumber" which i have in my Series 3, but the XS arrives tomorrow and I'll like to know more about the eSIM. I was told (and experienced) ...

Lmc22
Level 1: Cadet

I wish to keep my existing pre paid number whilst living overseas for the next 12 months but won’t be using the number.what is the cheapest way to do it?

Art27
Level 1: Cadet

How do I find out details on the applications driving my data usage for this month ?

S-K-I-P-P-A
Level 2: Rookie
iOS

Hey. I've got an Iphone X. I received a FB message this morning from my wife saying she had been trying to send me a picture for the last hour but it kept failing. I rebooted my device and checked internet connectivity on the wifi network at my workp ...

adzi
Level 4: Private Eye

When will one number subscriptions be available for customers on corporate accounts? It’s been months since the promise of availability and still no updates. Surely there is some sort of update by now and if not, what is the hold up?

LJB25
Level 1: Cadet

APPLE 6 - WHY OH WHY DOES TELSTRA NOT CONNECT THE CORRECT NUMBER!!!?    

Macky_day
Level 2: Rookie

Even though Teltra Air is free etc, it doesnt work. I have contacted telstra a few times, they have told me that new sign ups that are using prepaid service are not able to sign up to telstra air (they said this has been going on for over 2 weeks alr ...

Fee12
Level 1: Cadet

I only seem to be offered 10 days free rather than 12 months... is there a way I can access the free 12 month foxtel subscription?

Emc18
Level 1: Cadet

I have a iPhone 6. Last few days if I’m in town, I can’t access any apps or internet. iMessage won’t work. I have money and data. None of the settings have been changed. Does anyone know how to fix this?

MarkScarfe
Level 3: Gumshoe

My pre paid plan includes international calls. Is there any flag fall for these calls or are they genuinely free?

Rickycruz11
Level 1: Cadet

I am trying to access Telstra ID so I can watch AFL LIVE on app

id100
Level 1: Cadet
iOS

I want to watch the AFL Live Pass game on my Apple MacBook Air laptop, which I am using by hotspot through my Apple iPhone 10S. I can see the AFL game on the phone but want to see it on the larger laptop screen.What do I do to see it on the laptop? C ...

Peter0506
Level 1: Cadet

Afl

Hey Telstra
Can only wAtch the 1st quarter reply of an afl game
What’s the go??

Hi I haven’t paid for my afl live pass yet. My 2 weeks free has just run out and I’m curious as to where and how I pay?? Do I pay through apple? I’ve searched and searched I can’t find the answer. I won’t to watch the game tomorrow so could you send ...

Grazer1
Level 1: Cadet

Since I’ve had Nbn connected I can no longer watch Sportsbet NBN live streaming via WiFi on my iPhone. It’s ok on 4g. Anyone else had this issue. Both Telstra and Sportsbet are blaming each other.

JulieMax
Level 1: Cadet

My phone had suddenly started to lose battery life within minutes and was randomly turning off. I took it to the Perth Apple Store to assess. They immediately offered to replace the battery. While I was there I asked if it was normal to feel a curren ...

MattBolt
Level 2: Rookie

Please please please - there is so much demand already!!

BadService77
Level 1: Cadet

Constant playback error while watching Lions v GC...happens every week every game. Recommend Telstra to recruit staff that can actually fix the problem. This may help increase your share price.

TheQuaile1974
Level 1: Cadet
Trolleybay0710
Level 1: Cadet

TV

Wong21
Level 1: Cadet

CharlesB1
Level 1: Cadet
iOS

When will the Apple Watch4 be available again? They have all sold out?

dgmmnxjm
Level 1: Cadet

Telstra Message bank keeps calling me with an automated call, telling me I have a message and asking to put my PIN in. Is this a scam or just a Telstra fault? I get a text also, telling me to call 101. that's fine, I just don't want the calls.I have ...

Telstra 24x7®

Take care of your Telstra services in one place with the Telstra 24x7® App for iOS

Download now