CrowdSupport®
Mobiles & Tablets

Apple/iOS

cancel
Showing results for 
Search instead for 
Did you mean: 
Ask a question
  • All Posts
  • Answered
  • Unanswered
KMD81
Level 1: Cadet
iOS

Just wondering if there is anyway of tracking the Telstra Prepaid Lite phone 

Hunter71
Level 2: Rookie

Hi have just brought an Apple Watch series 5 . Trying to enable one number on the watch which is cellular, everyone time I get a msg during setup can not configure mobile data. Have rang telstra 6 times since Friday night have been told check for any ...

DR2020
Level 1: Cadet

How do I transfer prepaid credit on my iPad to my prepaid service on my iPhone 

Pande_AU
Level 4: Private Eye

Since updating to the iPhone 11 PRO from the XS I've faced countless call drop outs.

I've tried everything from obtaining a new sim card going down the eSIM route, resetting Network Settings, Restoring my phone
all to no avail.
Is anyone else experie ...

Newtotj
Level 1: Cadet
iOS

I just got a new Apple Watch and I want to transfer my on number to work with my new watch?

timmsc
Level 1: Cadet

If I insert my Australian Sim, can I then go back to my local overseas sim.Are there any complications.Or loss of data.Thanks 

CSUser513
Level 2: Rookie

Ordered an iPhone 11 Pro Max upgrade on the 30th October. I’ve been told not to expect it until next week. What’s the deal. The advert said 1-2  days for Melbourne metro. After spending long periods on chat and on the phone I’m none the wiser. I’ve b ...

TelcoGuy
Level 2: Rookie

Good day everyone, sorry if I am asking a very newbie question. I am completing my profile as a part of signing up for CrowdSupport and one of the items i need to tick off is adding a device.  I cannot find iPhone Pro Max or iPad Air 3. Is it because ...

mcnettyzc
Level 1: Cadet

My iPhone 11 connected to Win 7 well and the DCIM folder is available for viewing. However, the photos are not opened in .heic format, it is not something like jpg or png. 

Anthonymcn
Level 2: Rookie

Call drops out and handset not ringing is currently a known issues with Telstra. Telstra has advised Telstra software is incompatible with some aspects of the IPhone 11 software. Telstra is working with Apple to get this problem fixed. Not eta at thi ...

timmsc
Level 1: Cadet

If I insert my Australian Sim, can I then go back to my local overseas sim.Are there any complications.Or loss of data.Thanks 

mcnettyzc
Level 1: Cadet

My iPhone 11 connected to Win 7 well and the DCIM folder is available for viewing. However, the photos are not opened in .heic format, it is not something like jpg or png. 

GarthMc
Level 1: Cadet

I currently have to cary 2 phones, one for work and my personal one. I have an iPhone XS, how do I go about changing my post-paid nano-sim to an eSim so that I can use both services on 1 phone? Thanks

Idiot-me63
Level 1: Cadet

I have somehow locked myself out of my prepaid iPhone 7 help

PamPam19
Level 1: Cadet
iOS

Hi,I was unable to watch last nights final Constellation Cup game. I am subscribed till Feb 2020. I was able to watch the first 3.  My friend - also in the UK, had no problem.  Thanks in advance.  Pam 

Raymond930922
Level 1: Cadet

I want to get a new phone under my account 

Riley99
Level 1: Cadet

i just received my new iphone in the post. And im trying to figure out how to send my old phone back. Its given me a au post website to go too, to print out the shipping details and stuff.on the site its asking me for my Return Authorisation Number. ...

SJA1994
Level 1: Cadet

I purchased an apple iphone from Telstra a few years back on a plan. This phone is no longer on a plan nor with telstra. Ive since started using a vodaphone prepaid sim in this device and had no issues. I am traveling overseas to TEXAS, USA. I am wan ...

mirkokaren
Level 1: Cadet
iOS

We went to Lake Dunn in Qld where Telstra had recently put in a tower. I took my iPad mini as it has a Telstra prepaid data plan. Everyone was getting 4 bars on 4 G however I wasn’t. My 4 G was switched, I did network reset, took out SIM and put back ...

Unni
Level 2: Rookie
iOS

Im trying to link my account to google home to make calls with my google home mini, however nothing happens when I click the link account  button. I am on ios 12.4.1 and the google home app is on 2.14.109

KMD81
Level 1: Cadet
iOS

Just wondering if there is anyway of tracking the Telstra Prepaid Lite phone 

Hunter71
Level 2: Rookie

Hi have just brought an Apple Watch series 5 . Trying to enable one number on the watch which is cellular, everyone time I get a msg during setup can not configure mobile data. Have rang telstra 6 times since Friday night have been told check for any ...

Anthonymcn
Level 2: Rookie

Call drops out and handset not ringing is currently a known issues with Telstra. Telstra has advised Telstra software is incompatible with some aspects of the IPhone 11 software. Telstra is working with Apple to get this problem fixed. Not eta at thi ...

TelcoGuy
Level 2: Rookie

I know that I need help. Yes, I am an Apple Fanboy, and I guess I have come to the point that I am recognising the problem and I am seeking help. Sarcasm aside, since Apple got "upset" with its playmate, Qualcomm, and decided it won't ever play with ...

Solidferret
Level 1: Cadet

The easiest and best way to update your iPhone 5s to software update 12.3.4 is to connect it to iTunes on PC as it is just under 3GB and it gets stuck and freezes. Connecting it to iTunes it successfully updates without an issue.

Ridgydidge
Level 1: Cadet

Hi. When trying to access Telstra tv app today I get a message that a new update is required but I go to the App Store and there is no update. iPhone update: after reading the other posts I’ve downloaded the roki app for now just so I can watch tv. Y ...

NeilN1984
Level 1: Cadet
iOS

agreed with all I see here. I rely heavily on my phone for work as my phone needs data 24/7. Every day the data stops working and I have to either soft/ hard reset my phone. It’s all down to cos I have an esim on my phone I reckon so I have use 2 num ...

Jordanb182
Level 1: Cadet

Has anyone else had major scratching issues on their iPhone 11s? Mine has 2 major scratches and many minor ones just from being in my pocket, I thought this glass was the toughest on the market, I have only had it for 4 weeks 

Machongs
Level 1: Cadet

Anyone have Multiroom casting? 

Tonnutsu
Level 1: Cadet

Hi, does anyone have an Apple Watch series 4 cellular + gps on a Telstra prepaid mobile phone?  

Telstra 24x7®

Take care of your Telstra services in one place with the Telstra 24x7® App for iOS

Find out more
Find out more about the Telstra 24x7 App ×
Manage your services and take advantage of offers while you’re out and about with the Telstra 24x7® App Find out more
Earn points on our new rewards program and enjoy tier benefits like discounted movie tickets and moreFind out more

Need a hand or want to share your expertise?
Register for CrowdSupport and get involved

Register now