Mobiles & Tablets

Apple/iOS

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bill44
Level 1: Cadet

I have music playing when people are waiting for me to answer my phone when they call, I need help removing it please?

pelagos
Level 1: Cadet

Hi there Just trying to get some definitive advice on call forwarding from a mobile to a landline number. I have seen this:https://www.telstra.com.au/support/category/mobiles-tablets/user-guides-help/how-to-set-up-your-mobile-for-call-forwarding But ...

Kyser111
Level 1: Cadet
iOS

Accepted free iphone offer today on my computer by mistake
Could you please cancel this order?

Ms007
Level 1: Cadet
iOS

I think maybe it’s a coincidence that this activity started after the new update not unless the new update alerts you more towards the activity going on with your phone. Here’s my problems and they are costing me dearly.
Home sharing activated. Not by ...

DiamondWay6
Level 1: Cadet

I need someone to call me to help me arrange a payment plan for early cancellation of my NBN plan

FUtelstra3
Level 1: Cadet

If you want to cancel your live pass and don’t have hours of time to waste or money!!! Be sure to complete your online registration first ! I was unable to cancel as I had not completed it. I can see that this has been an issue for many. I’m infuriat ...

Puzzle2
Level 1: Cadet

Cannot activate mail account on iPhone5 lost app.

Rachelle2
Level 1: Cadet

Hello,

So I’m currently in LA at the moment and I was assured with my new plan that it included unlimited calls and texts internationally and I don’t have acces to this since I’ve landed 3 days ago and I can’t get access online or call anyone. Can som ...

mbasu
Level 1: Cadet
iOS

Is there any major outage today? My mobile data is not working at all. Tried resetting. Hard/Soft Reset. Using Iphone 6 plus

Moderator Deanna
Moderator

This post has been moved to the appropriate board. Please click on the link above to find its new location.

mbasu
Level 1: Cadet
iOS

Is there any major outage today? My mobile data is not working at all. Tried resetting. Hard/Soft Reset. Using Iphone 6 plus

netuser
Level 2: Rookie

Unable to receive messages on my iPhone 6s Have tried everything to fix it but am out of ideas.It has been over a week since I have received any messages other than Telstra's messages to tell me I have voice mail. Obviously messages from Telstra are ...

Josh39
Level 2: Rookie

Iphone is receiving but not sending. Recently set-up replacement phone and was working fine.KKey settings as follows: Incoming ServerHost Name: pop.telstra.com Outgoing ServerSMTP: mail.bigpond.comPrimary server: OnOther SMTP servers: Off Advanced:Se ...

Taff52
Level 1: Cadet

I am considering purchasing outright an IPhone 8 but the Telstra Shop told me I had to establish a new contract to do so, even though they advertise an "outright" price. I am recently retired and have a paid out contract on a Telstra staff plan on my ...

snoopdog
Level 3: Gumshoe

Even after deleting all my emails mail is taking up 1.3Gb on my iPhone 5. Have tried deleting mail & reinstalling but still doesn't solve the problem.

Batters
Level 1: Cadet

I dont want any messages - voice, text or otherwise - when I miss a call on my mobile.  I have turned off voicemail, but am still getting voice to text messages for missed calls which I do not want. I have searched everywhere and tried everything to ...

Butch12
Level 1: Cadet

Apple 5c won't let me select text message when I open messages. Comes up with iMessage screen and I can't seem to change it to send a text message?

Adam_B
Level 1: Cadet

I have just returned from an overseas trip where I did not use my  telstra sim card. On my return I popped my sim into my phone, typed in the unlock code and then tried to connect to the internet using safari. I then received the message "You are not ...

cognitiveant
Level 2: Rookie
iOS

Hi, When paying for 100/40 or 50/20 and I noticed on HomeDashboard app my speed tier is showing 25/5. When I first connected 6 month ago it did display 100/40 but when I changed to 50/20 tier few months after it only this. I have now adjusted my spee ...

LloydGraham
Level 2: Rookie

I used a CoverMore Global SIM in my iPhone 7 for a trip to Egypt in November. At the start of the trip I had trouble getting the Global SIM to work and called their help-desk, who fixed the problem remotely. After that the Global SIM worked well, but ...

bill44
Level 1: Cadet

I have music playing when people are waiting for me to answer my phone when they call, I need help removing it please?

FUtelstra3
Level 1: Cadet

If you want to cancel your live pass and don’t have hours of time to waste or money!!! Be sure to complete your online registration first ! I was unable to cancel as I had not completed it. I can see that this has been an issue for many. I’m infuriat ...

Moderator Deanna
Moderator

This post has been moved to the appropriate board. Please click on the link above to find its new location.

eeltooth
Level 1: Cadet

Every time i click “watch live” it says “this game cant be recorded”. Im not trying to record, just watch live. How do i fix this?

JP4800
Level 1: Cadet

test 

dlbarnett
Level 1: Cadet
Durks
Level 1: Cadet

When I open the NRL app it only allows me to scroll down maybe three story's before it flicks straight back to the top of the page. I can't scroll further than that? Any idea why and how I can fix it? Thanks.

Shonni90
Level 1: Cadet
Hdjejeu
Level 1: Cadet
Username11
Level 1: Cadet

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