Mobiles & Tablets

Apple/iOS

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jack666
Level 1: Cadet

Hi is mount gilamatong in Braidwood working ok?

julieanne3112
Level 1: Cadet

I previously had iPhone 7 and have now purchased iPhone x.  Telstra shop were fabulous with helping me set everything up and transfer all details to the new phone.......but my email account is downloading thousands of emails.  is there anyway I can s ...

AutomaticHuman
Level 1: Cadet

Hi, has anyone else had an problems with their iphone 8? Mine has been lately popping up with 'this phone isn't activated' message even though its now 3 months old and activated.  And it has also randomly vibrated for long periods of time and the onl ...

poss2
Level 1: Cadet

My apple 5s iphone won't turn on anymore, I have done all the things suppossed to do but it just won't turn on, is it out of date or broken??

Brett1978
Level 1: Cadet

Excitedly I pre ordered this iPhone X only to find it’s faulty. As soon as it was delivered it was immediately placed in a full locked encasement then just over a month later it starts selecting things on the screen by itself and locking up while typ ...

charlie101
Level 1: Cadet

hi I am currently overseas and just tried to access my message bank on my mobile phone which has messages on it - but - I cannot recall my message bank pin which I have not used for years?!  how do I get some help either finding it or resetting it?

User1111
Level 1: Cadet

4 days straight for no internet and no Foxtel in neutral bay Nsw!!! Is this a record for Telstra?? I doubt it. Can anyone out there beat the 4 in a row mark for no internet connection via Telstra?? 

Vman1
Level 1: Cadet

I have recently got an Apple Watch Series 3 42mm with both GPS and Cellular.  I connected this to my iPhone 7 plus (approx 1 year old).  I also activated the Cellular on the Watch (I think its called Telstra One?).   Since this when people phone me, ...

Anthony2577
Level 1: Cadet

I came back from an overseas trip using a travel SIM card, and since returning I can’t connect to the data network. I have seen people on here with the same problem, but I have tried resetting the network settings, restoring the default settings, rem ...

drsssmith
Level 3: Gumshoe

I got am apple watch series 3 and when I try to set up the mobile connection in the apple watch app it comes up with a message "This service needs am update to use Telstra One Number. Anyone else have this problem? I have called telstra and no one kn ...

julieanne3112
Level 1: Cadet

I previously had iPhone 7 and have now purchased iPhone x.  Telstra shop were fabulous with helping me set everything up and transfer all details to the new phone.......but my email account is downloading thousands of emails.  is there anyway I can s ...

Noreena
Level 1: Cadet

 Good morning, I've paid my phone bill but my account is still restricted. My 24/7 app doesn't work, so I can't see if I've paid the correct amount or if I still have more owing, hence why my account is still restricted..

Adam_B
Level 1: Cadet

I have just returned from an overseas trip where I did not use my  telstra sim card. On my return I popped my sim into my phone, typed in the unlock code and then tried to connect to the internet using safari. I then received the message "You are not ...

bramcm
Level 3: Gumshoe

This has been happening for about the last two months.  We are iPhone 4 and 6 users.  Have always been able to send photos via messages on our iPhones to our Telstra email account. Suddenly that has stopped.  Nothing has changed with our iPhones (and ...

Mele1
Level 1: Cadet

Will my 3 G TMSA work on my new iPhone X which is 4G?

John666
Level 3: Gumshoe

I have an iPhone 7 Plus and have what I think is everything that is required to use WiFi calling. To test it, I have switched to flight mode, then turned WiFi on but no "WiFi Calling" icon appears on my phone. Some points:- The latest carrier update ...

G13579
Level 1: Cadet

Hey  Can anyone tell me how long it took for their sim to activate with the Iphone 6? I have been waiting all day and my old sim is now unactivated as well

tonimbuk1
Level 1: Cadet

Hi.  I am upgrading from an iphone4 to a 7 plus. I know that the SIM cards are different in the phones.how do I keep my same number and informationtank you in advance

Trinaa
Level 1: Cadet

I am having trouble with my iphone not ringing and calls going straight to message bank. Call forwarding is disabled. Has anyone else had this problem?

gerbyl
Level 1: Cadet

My new Iphone 7 has been experiencing issue since latest carrier update. Voice mail very slow to respondvoice mails wont delete, notifications coming back through after voicemail deleted.10-15 seconds to open a voicemail general phone response time i ...

Community Manager Gamgees Community Manager
Community Manager

Today it has been announced that the newest handsets from Apple are launching soon. Here are the details you need to know.    Expression of Interest To keep updated on when the iPhone 8 and iPhone 8 Plus are available to pre-order, you can sign up to ...

onestobs
Level 1: Cadet

renewed monthly sub 3rd july but can't access replays or live play?

Tenisha
Level 1: Cadet

Connect through Iphone to Google Ultra Chromecast on TV and apps appear. But as soon as I start selecting a programs to stream through app it does not want to. It says Network error. Both Chromecast and Iphone is connected to my home Telstra ADSL int ...

deanwills
Level 1: Cadet

why can't I watch the match on my afl live pass iphone 6s??????

Alex48
Level 1: Cadet

Why is it taking Telstra so long to fix this problem ?it has been reported here by customers for at least one month. I am travelling and find this problem so very frustrating.It takes NASA less than a month to send someone to the moon. Why does this ...

ja3ob
Level 4: Private Eye

Hello! I would first like to say that I am quite happily enjoying my iPhone 7 plus after a long wait since ordering Sep 10th, though there were a couple of complications  I ordered the matte black, and was still waiting for the phone in the 2nd week ...

ashqld
Level 4: Private Eye

7+

Have had my 7+ 256gb Jet black for abit over 24hrs and I love it, hope you all that are still waiting can expierence your new phone very soon. I can fault Startrack as with in 24hrs of me getting e-mail saying it was dispatched it went from Brightsta ...

SteveRamm
Level 1: Cadet

Go to settings/general/date & time. Undo automatic time and open the tab below, type in you location then reselect automatic date. Done! Cheers!

Geoffins
Level 7: Deputy Inspector

My experience the last time I preordered an iphone from Tesltra was beyond woeful. I was told repeatedly (I am talking around 10 times by multiple different staff) that the phone was on the way and would be delievered by release day only to be told t ...

AndrewL3
Level 1: Cadet

Using IOS 9.3.0.2 on iPhone 4S.  I have used this App for years with great satisfaction.  Since the upgrade to the IOS, after a few minutes, an audilbe alarm is sounded and will not stop even when the app is terminated.   I have found I can stop the ...