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sally34
Level 1: Cadet

Has anyone been waiting 3 weeks for there iPhone and received it yet or had any update about delivery - I'm still waiting for any kind of update since the 7th Feb

craaig
Level 1: Cadet

I've logged on to my 24/7 app and can no longer retrieve bills and it also tells me that I'm unable to load this service. I've logged in and out twice and also deleted the app and reinstalled it. Can anyone help!

kale1
Level 1: Cadet

Where can i find stock in store of any of the apple iPhone 11 series?

Knoiz
Level 1: Cadet

The Telstra 24/7 app always shows a red dot for a notification I can’t clear.  I go into the app. The services section also has the red do indicating a notification. 

I select this but no where does it indicate what the notification is or how to clear ...

Birdie3
Level 1: Cadet

Is there anymore information about the delays?Optus's website posted today saying "Our logistics contractor is starting to resume deliveries after being impacted by a global cyber security incident. Our priority is to deliver all outstanding customer ...

Lala2020
Level 1: Cadet

Which cell tower am I using when in bright victoria?

livinkingston
Level 1: Cadet
iOS

Hello, my internet was hacked recently, where whoever gained access somehow used up 10 terabytes of data in less than 24 hours. I contacted Telstra and was on the phone with your standard Indian bloke who seemed to just constantly read from his littl ...

josemackinson
Level 1: Cadet
iOS

So I got my order in at 5:01 AEST (Australia for anyone who isn’t from here) and Telstra confirmed my order and sent me an email. Spoke to someone that night on live chat, they said yep you’re locked in for launch day delivery.Talked to them on live ...

SmelleyB
Level 2: Rookie

At 11:59am on Tuesday 18/2/20 my iPhone stopped receiving emails in the Outlook App.  It went all weird on me.  I have deleted and re-set up the app so many times using all the suggested IMAE configurations.   I spent 3 hours in a Telstra Shop yester ...

Husat
Level 1: Cadet

Two iPhones have nearly chewed through $30 X 2 each in just around three weeks. Where is all the money going?

Dusty48
Level 1: Cadet

I'm trying to get my head around the Fon thing. I'm travelling to San Francisco soon and decided to look into using my Telstra Air app to connect to Fon hotspots there. I discovered that there are hundreds of them but that they are all "private resid ...

Boomer29
Level 2: Rookie

I have an iphone 8. The AFL App and all associated AFL apps (eg AFLW and NMFC) are frozen. I can't even scoll down or select an item. The APPs have all been working fine. This just started yesterday. I note next to my strength signal that the the rou ...

Carol621
Level 1: Cadet

How can i opt out of the international day pass and use the original international roaming

Lucyyparsons
Level 1: Cadet

Hi, I was wondering if you could help me. I accidentally threw out my piece of paper with my order number on it. The one I have on email is shorter than the needed number to activate my sim. How do I go about attaining that number again? 

Edwardho
Level 1: Cadet

What is meant by the term '$30 SIM Kit online'? I already have a Sim card in my iPhone-which, as I understand it, is already connected to Telstra with , of course, a phone number.

ron231
Level 1: Cadet

What is meant by the term '$30 SIM Kit online'?   I already have a Sim card in my iPhone-which, as I understand it, is already connected to Telstra with , of course, a phone number.

Nathan772
Level 3: Gumshoe

Whole thing has been a bit flakey. Set it up yesterday, added a Telstra one number account as per onscreen instructions. Installed and paired to phone. Only it wouldn’t use mobile data, call or receive calls. Went through Telstra helpline. Impaired a ...

Lenno
Level 1: Cadet

Is it possible to remove my mobile number from unwanted marketing? A recent caller to sell gas told me he got my number from the “Australian database services” but i cant find that company listed.

HCF13
Level 2: Rookie

Hi, my brother in UK and friends in Ireland are not receiving my texts.yet I can receive from them.why can’t they receive mine??  They are both on different service providers btw.HELP please.

PS69
Level 1: Cadet

I am trying to find out if the Football live app is still available for the Hyundai A League 2019-2020 season. If so, I would like to add it to my mobile phone service. Is it available for $7 per month?Thanks

craaig
Level 1: Cadet

I've logged on to my 24/7 app and can no longer retrieve bills and it also tells me that I'm unable to load this service. I've logged in and out twice and also deleted the app and reinstalled it. Can anyone help!

Knoiz
Level 1: Cadet

The Telstra 24/7 app always shows a red dot for a notification I can’t clear.  I go into the app. The services section also has the red do indicating a notification. 

I select this but no where does it indicate what the notification is or how to clear ...

Birdie3
Level 1: Cadet

Is there anymore information about the delays?Optus's website posted today saying "Our logistics contractor is starting to resume deliveries after being impacted by a global cyber security incident. Our priority is to deliver all outstanding customer ...

Tacosforlife
Level 1: Cadet

I want to upgrade my plan to the mobile medium plan. Which is $60 for 60gb.Is there anyway I can upgrade it now even though I have already paid for my current plan? Can I just pay the extra $20 ?

Shelley65
Level 1: Cadet
Blonde-123
Level 1: Cadet

My outlook emails have stopped working with receiving emails I can send emails but not receive anything just wondering when this will be fixed happened on Tuesday the 18th of the second 2020

CBrody11
Level 1: Cadet

Hi, I’m wondering if there is anything that can be done to improve my mobile reception in my house. If lucky I can get 1 bar but most times it’s no signal or sos only. I even have Telstra WiFi connected hoping that it would improve my signal, but it ...

ChellyB
Level 1: Cadet

I recently put in an order to change my pre paid service to a plan with mobile phone included. I have received an email confirmation and have already been told there is a delay with deliverys. However I'm concerned that my order won't go through, if ...

DMB11
Level 1: Cadet

I had outlook on my IPhone 7 to accept my bigpond.net.au  emails and stopped receiving emails. Tried to reinstall the app but it will not accept the IMAP connection. Has anything changed or not working. Outlook has checked and they confirmed all work ...

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