Mobiles & Tablets

Apple/iOS

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Moderator Deanna
Moderator

This post has been moved to the appropriate board. Please click on the link above to find its new location.

Annie45
Level 1: Cadet

Is this Telstra workers that respond to my questions?
I am finding international day pass very user unfriendly

Orinoco1
Level 2: Rookie

Got a new AW Series 4 cellular on Friday....and guess what....it doesn't work on Telstra!. 2 Chat sessions and a trip to the tech bar later and no one knows why it won't work. I got the good old "Your account needs to be upgraded error". Well, the wa ...

njm01
Level 2: Rookie

Is there confirmation with regards to the iPhone Xs that Telstra will allow the dual sim capability? I have two Telstra postpaid numbers and would like to use them both in the one iPhone.

BIGjon05
Level 1: Cadet
Kaylz86
Level 2: Rookie
iOS

When will the Apple Watch 4 be available to purchase on a hardware replacement option?

PC39
Level 1: Cadet

so... I received my new iphone xs Friday.... and then another one today (at least this one had the return bag missing from the first delivery) yep, Telstra's delivery process doesn't appear that great and, when I tried to get it picked up, they had i ...

Nick62
Level 1: Cadet

Keeps telling me my emails are being rejected by server

RodgerS
Level 5: Eagle Eye
iOS

When I pre-ordered my iPhone XS Max (Which arrived today), I asked to also purchase an Apple Watch 44mm Space Grey Series 4 GPS Celluar and the Telstra representative told me the watches would be released today. So when I finally found this page http ...

Orinoco1
Level 2: Rookie

Got a new AW Series 4 cellular on Friday....and guess what....it doesn't work on Telstra!. 2 Chat sessions and a trip to the tech bar later and no one knows why it won't work. I got the good old "Your account needs to be upgraded error". Well, the wa ...

wendyrose
Level 2: Rookie

Hi there,I have an iphone 6S running iOS 12.  I have realised that it is now not connecting to the internet except over wifi even when I have a strong, clear 4G signal.  I can connect my computer to it via a hotspot but the computer tells me it is co ...

Csrskl75
Level 1: Cadet

Hi guys,

My name is Cesar <details removed to protect your privacy>    I got an iPhone with a Telstra contract but I m overseas for a month and I can’t use any other SIM card. Can you unlock my phone ? <removed to protect your privacy>
Waiting your fee ...

kazz0063
Level 1: Cadet

Hi guys,I currently have an Apple Watch S3 with a One Number subscription and have ordered a S4 watch, how do I go about removing the S3 and adding the S4 to the One Number subscription?TIA

omegacc
Level 1: Cadet

What is gonna to do? It is a backup device that never being used for a couple of weeks. I can unlock the  device via iCloud because Find My iPhone is not enabled.

Meskie
Level 2: Rookie

When will telstra begin accepting preorders for the new iPhones xs and xr

taylor19
Level 1: Cadet

i have just returned from overseas and i had a international sim in my phone. When i have put in my old telstra sim it will not reactivate mobile data access. i have tried everything including system and network resets with no luck. any suggestions?

Kazie
Level 2: Rookie

How can I block my children's mobile data access after a certain time each night?  I have a device to block wifi access but I need to be able to block mobile data as well.  I do no want to completely remove mobile data capability from their phones as ...

Morganell
Level 1: Cadet

I am currently overseas and would like to deactivate my voicemail on my iPhone. I have tried dialling the code ##002# and while I received a message saying it was switched off I have since received voicemails so it seems like it didn’t work. I am als ...

SLL1
Level 1: Cadet

I have a new phone - iPhone 8 Plus and I can’t receive my BigPond emails on it. I can however send emails. How do I fix this?? I have checked all the details and have followed setup instructions. Thank you

Moderator Deanna
Moderator

This post has been moved to the appropriate board. Please click on the link above to find its new location.

PC39
Level 1: Cadet

so... I received my new iphone xs Friday.... and then another one today (at least this one had the return bag missing from the first delivery) yep, Telstra's delivery process doesn't appear that great and, when I tried to get it picked up, they had i ...

Nick62
Level 1: Cadet

Keeps telling me my emails are being rejected by server

Muddy2
Level 1: Cadet

Any know the cost of upgrading to the the new XS from my current iphone X - are there any special deals?

Koby24
Level 1: Cadet

Can you advise how much I would paid monthly if I decided to upgrade to the latest iPhone plus

Edwardsheku
Level 1: Cadet

iPhone 10

Ibash
Level 1: Cadet

I am a ex telstra customer. I completed my 24 months contract with Telstra 4 months ago and then moved to other provider. Today I spent 1 hour placing new online order for crappy iPhone xs. My order was submitted successfully then I received SMS sayi ...

Jade13
Level 1: Cadet

Can I please have some information as to why I’m being told my device delivery will be delayed even though I ordered the same time as my partner and the order was cancelled by Telstra.

gtc7
Level 1: Cadet
SammyAutomatic7
Level 2: Rookie

Happy Fathers Day!!!

iPhone 8 (PRODUCT)RED and iPhone 8 Plus (PRODUCT)RED

Available Now to Order.

Find out more