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Apple iPhone 7 & 7 Plus

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Apple iPhone 7 & 7 Plus
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Reb6
Level 1: Cadet

I have been trying to get in contact with my account manager as my phone and my husbands phone have been suspended again!! Despite having a current hold on the account and having an agreement from the account manager that this would not occur. I have ...

Jackchan
Level 1: Cadet

Trend Micro Australia & Telstra iPhone security

Svt1
Level 1: Cadet
topdogg2
Level 2: Rookie

I would like to talk to a consultant in Australia is this possible ?

Jill00
Level 1: Cadet

I’m overseas and can’t use the app to see what my account activity is! I’m afraid of a huge bill. Telstra seems to make life hard although my plan already costs thousands. Can’t even ask them what to do directly!!!! Any help?

MarkScarfe
Level 3: Gumshoe

My pre paid plan includes international calls. Is there any flag fall for these calls or are they genuinely free?

Rickycruz11
Level 1: Cadet

I am trying to access Telstra ID so I can watch AFL LIVE on app

Pusspuss84
Level 2: Rookie

AFL

AFL. REPLAY. ONLY PLAYS 1st quarter, it then freezes, you touch the screen, there’s a play button, you press it again and it goes back to the start of the 1st quarter AGAIN
It’s been like this since last year. BLOODY FIX IT NOW !!!!!!!!!!!!!!!!!

Mz_Ves
Level 1: Cadet

HI my international roaming is now showing on my phone No service.  I have reset the network settings, have removed the sim card, have placed the phone on flight mode , turned it on and off and still not working.  i have international roaming enabled ...

MarkScarfe
Level 3: Gumshoe

My pre paid plan includes international calls. Is there any flag fall for these calls or are they genuinely free?

Rickycruz11
Level 1: Cadet

I am trying to access Telstra ID so I can watch AFL LIVE on app

Pusspuss84
Level 2: Rookie

AFL

AFL. REPLAY. ONLY PLAYS 1st quarter, it then freezes, you touch the screen, there’s a play button, you press it again and it goes back to the start of the 1st quarter AGAIN
It’s been like this since last year. BLOODY FIX IT NOW !!!!!!!!!!!!!!!!!

Symo1
Level 1: Cadet

Hi , i need help/advice. I’m in bali, and had my phone stolen yesterday. Is there a way to trace phone ? And should i disconnect account?

Georgette1
Level 1: Cadet

Hey I was overseas and had to get my phone restored. I lost all my message threads is there any way I can get these back through Telstra? I don’t think they were backed up to iCloud. Everything else photos contacts etc came back through iCloud but no ...

Jahanzeb84
Level 1: Cadet

Will Telstra One Number work with Family and Friends BYO Plans?

wa4
Level 1: Cadet

Do Telstra have a payment plan for Apple Watch4 that you can add to your bundle and pay over 24 months?

Rockchild
Level 1: Cadet

Hi
I would like to enquirer how I can receive info on the latest apple mobile phone with the Christmas package of Mimi home google set
Regards Sharon

Powerpro
Level 1: Cadet

Issue. After being oversees and using a Vodafone Greece SIM in my iPhone 7, that worked all over Europe with no roaming charges, I lost my ability to use cellular data on my iPhone 7 when I put the Telstra SIM back in.
Sounds like a simple issue. It w ...

_Bella_bella123
Level 1: Cadet
JP4800
Level 1: Cadet

test 

Alex48
Level 1: Cadet

Why is it taking Telstra so long to fix this problem ?it has been reported here by customers for at least one month. I am travelling and find this problem so very frustrating.It takes NASA less than a month to send someone to the moon. Why does this ...

ja3ob
Level 4: Private Eye

Hello! I would first like to say that I am quite happily enjoying my iPhone 7 plus after a long wait since ordering Sep 10th, though there were a couple of complications  I ordered the matte black, and was still waiting for the phone in the 2nd week ...

ashqld
Level 4: Private Eye

7+

Have had my 7+ 256gb Jet black for abit over 24hrs and I love it, hope you all that are still waiting can expierence your new phone very soon. I can fault Startrack as with in 24hrs of me getting e-mail saying it was dispatched it went from Brightsta ...

Geoffins
Level 7: Deputy Inspector

My experience the last time I preordered an iphone from Tesltra was beyond woeful. I was told repeatedly (I am talking around 10 times by multiple different staff) that the phone was on the way and would be delievered by release day only to be told t ...

Telstra (Retired) Yannick
Telstra (Retired)

We don’t want your order ending up in the wrong hands, so make sure you have 100pts of ID with you when signing for your delivery, otherwise our courier won’t release it to you. You’ll need the same photo ID you used when placing your online order wi ...

Telstra (Retired) Yannick
Telstra (Retired)

Once you place your pre-order there’s no guarantee that we can make any changes as it’ll be progressing in the queue.   For more information see;   Expression of Interest FAQ
Pre-order FAQ
Orders and Backorders FAQ
Device Delivery FAQ
New Phone and Table ...

Telstra (Retired) Yannick
Telstra (Retired)

Don’t worry, if your favourite phone, size or colour is not in stock, you can still place your pre-order online and we’ll prioritise your order in the queue. You’ll receive an order confirmation with your backorder details and we’ll then dispatch you ...

Telstra (Retired) Yannick
Telstra (Retired)

You can place a pre-order online if you’re still under contract. However, please be aware that you’ll incur early termination charges if you terminate your existing contract before the contract end date. You can check your outstanding early terminati ...

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