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Apple iPhone 7 & 7 Plus

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Apple iPhone 7 & 7 Plus
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AdamSimmo
Level 1: Cadet

We recently changed 2 numbers over to Telstra from Optus. We are using Apple iPhone 7 on IOS 11.4.1. The phone works normally when on 4G, but when the signal is low and drops back to 3G, we can't send or receive SMS, or make or receive a call. We rec ...

Tarkos
Level 1: Cadet

Hi Guys, I cant send any sms to the 1977 etc premium numbers anymore, is there a reason for this and how do I fix it to allow them to work again  Ta

Elsteph
Level 2: Rookie

I have paid my subscription but I cannot access the live stream

Elsteph
Level 2: Rookie

I have paid my subscription but I cannot access the live stream

Mel2752
Level 1: Cadet

How can I set my phone up to send emails from my iPhone, I can recieve them but not send them. My phone account is with Optus business but my email account is with Telstra . I have tried changing ports but it just boots me off when I click done . Ple ...

Ange28W
Level 1: Cadet

Is it possible to turn off the mobile data on my phone whilst the international day pass is enabled to avoid exceeding the 200mb of including data?

AnaMM
Level 1: Cadet

Please turn off both

Jiykiy
Level 2: Rookie

Want to unlock my iPhone

Jiykiy
Level 2: Rookie

Arli7
Level 1: Cadet

My IPhone 7 show my caller id slider is greyed out & wont work. This means when i call someone my number shows as no caller id & people wont answer my calls. How can this be fixed?

AdamSimmo
Level 1: Cadet

We recently changed 2 numbers over to Telstra from Optus. We are using Apple iPhone 7 on IOS 11.4.1. The phone works normally when on 4G, but when the signal is low and drops back to 3G, we can't send or receive SMS, or make or receive a call. We rec ...

Tarkos
Level 1: Cadet

Hi Guys, I cant send any sms to the 1977 etc premium numbers anymore, is there a reason for this and how do I fix it to allow them to work again  Ta

Mel2752
Level 1: Cadet

How can I set my phone up to send emails from my iPhone, I can recieve them but not send them. My phone account is with Optus business but my email account is with Telstra . I have tried changing ports but it just boots me off when I click done . Ple ...

AnaMM
Level 1: Cadet

Please turn off both

Jiykiy
Level 2: Rookie

Want to unlock my iPhone

Arli7
Level 1: Cadet

My IPhone 7 show my caller id slider is greyed out & wont work. This means when i call someone my number shows as no caller id & people wont answer my calls. How can this be fixed?

LloydGraham
Level 2: Rookie

I used a CoverMore Global SIM in my iPhone 7 for a trip to Egypt in November. At the start of the trip I had trouble getting the Global SIM to work and called their help-desk, who fixed the problem remotely. After that the Global SIM worked well, but ...

John666
Level 3: Gumshoe

I have an iPhone 7 Plus and have what I think is everything that is required to use WiFi calling. To test it, I have switched to flight mode, then turned WiFi on but no "WiFi Calling" icon appears on my phone. Some points:- The latest carrier update ...

tonimbuk1
Level 1: Cadet

Hi.  I am upgrading from an iphone4 to a 7 plus. I know that the SIM cards are different in the phones.how do I keep my same number and informationtank you in advance

gerbyl
Level 1: Cadet

My new Iphone 7 has been experiencing issue since latest carrier update. Voice mail very slow to respondvoice mails wont delete, notifications coming back through after voicemail deleted.10-15 seconds to open a voicemail general phone response time i ...

JP4800
Level 1: Cadet

test 

Alex48
Level 1: Cadet

Why is it taking Telstra so long to fix this problem ?it has been reported here by customers for at least one month. I am travelling and find this problem so very frustrating.It takes NASA less than a month to send someone to the moon. Why does this ...

ja3ob
Level 4: Private Eye

Hello! I would first like to say that I am quite happily enjoying my iPhone 7 plus after a long wait since ordering Sep 10th, though there were a couple of complications  I ordered the matte black, and was still waiting for the phone in the 2nd week ...

ashqld
Level 4: Private Eye

7+

Have had my 7+ 256gb Jet black for abit over 24hrs and I love it, hope you all that are still waiting can expierence your new phone very soon. I can fault Startrack as with in 24hrs of me getting e-mail saying it was dispatched it went from Brightsta ...

Geoffins
Level 7: Deputy Inspector

My experience the last time I preordered an iphone from Tesltra was beyond woeful. I was told repeatedly (I am talking around 10 times by multiple different staff) that the phone was on the way and would be delievered by release day only to be told t ...

Telstra (Retired) Yannick
Telstra (Retired)

We don’t want your order ending up in the wrong hands, so make sure you have 100pts of ID with you when signing for your delivery, otherwise our courier won’t release it to you. You’ll need the same photo ID you used when placing your online order wi ...

Telstra (Retired) Yannick
Telstra (Retired)

Once you place your pre-order there’s no guarantee that we can make any changes as it’ll be progressing in the queue.   For more information see;   Expression of Interest FAQ
Pre-order FAQ
Orders and Backorders FAQ
Device Delivery FAQ
New Phone and Table ...

Telstra (Retired) Yannick
Telstra (Retired)

Don’t worry, if your favourite phone, size or colour is not in stock, you can still place your pre-order online and we’ll prioritise your order in the queue. You’ll receive an order confirmation with your backorder details and we’ll then dispatch you ...

Telstra (Retired) Yannick
Telstra (Retired)

You can place a pre-order online if you’re still under contract. However, please be aware that you’ll incur early termination charges if you terminate your existing contract before the contract end date. You can check your outstanding early terminati ...

iPhone 8 (PRODUCT)RED and iPhone 8 Plus (PRODUCT)RED

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