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Apple iPhone 7 & 7 Plus

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GF25
Level 1: Cadet

Hello I have my mobile set up to store my info including messages but I cannot seem to find them on the cloud to retrieve.  Anyone know who I should speak to for iCloud expertise?

Samako
Level 1: Cadet

They mess up Telstra plus not working anymore

Roseblink
Level 1: Cadet

I Tried to unlock Iphone using the telstra crowd support instruction/ advised. but until now my I phone still lock with Telstra provider. Do i need to go to Telstra Shop? coz its not working on my part

Foxxmanjas3288
Level 1: Cadet

16Jean
Level 1: Cadet

last night I was logged into the Telstra app but then today when I went to go into it, it had logged me out. I tried to log back in but it wouldn’t allow me and it is saying my account does not have the appropriate security level to use the app. 

Greyghoster
Level 1: Cadet

My iPhone 7 sometimes shows a callers name even though the caller is not in my contacts. Any idea why this happens and why only sometimes?

NannaGail
Level 1: Cadet

Yesterday I was receiving emails on my phone. Today I’m not. I’ve checked my settings and password these are correct. I don’t know what else to do.  Also won’t work on my iPad 

Trots
Level 1: Cadet

I have been given a second hand Apple iPhone 7 Plus and just purchased a SIM for it from Telstra. I am attempting to set up my Telstra email on the iPhone. When verifying, I received the message "Cannot Connect Using SSL Do you want to try setting up ...

Jenmar29
Level 1: Cadet

I recently changed my  phone from an iPhone 6 Plus to an iPhone 7Plus.When a message is left on my message bank from call made locally, my phone now says International MessageBank even though I know it is not from an international location.Does this ...

Macgyver1
Level 1: Cadet

i have an iphone 7 which is locked and i try to unlock it to use other network sim, i tried the telstra online unlock tool but i don't have any idea if its on process of being unlock or the tool is working, i dont have any way how to confirm if my re ...

Idiot-me63
Level 1: Cadet

I have somehow locked myself out of my prepaid iPhone 7 help

Joanne3870
Level 1: Cadet
Kiki82
Level 1: Cadet

Hi there,
I deleted iMessages on my phone A few days ago and need them for my work. Is Telstra able to retrieve these? I did not have an iCloud or iTunes backup and have tried multiple apps etc with no luck. Thanks

Firedog7781
Level 1: Cadet

Hi all,
I would appreciate your best vendor in Geelong area to replace cracked screen?

MarkScarfe
Level 4: Private Eye

My pre paid plan includes international calls. Is there any flag fall for these calls or are they genuinely free?

Rickycruz11
Level 1: Cadet

I am trying to access Telstra ID so I can watch AFL LIVE on app

Pusspuss84
Level 2: Rookie

AFL

AFL. REPLAY. ONLY PLAYS 1st quarter, it then freezes, you touch the screen, there’s a play button, you press it again and it goes back to the start of the 1st quarter AGAIN
It’s been like this since last year. BLOODY FIX IT NOW !!!!!!!!!!!!!!!!!

Symo1
Level 1: Cadet

Hi , i need help/advice. I’m in bali, and had my phone stolen yesterday. Is there a way to trace phone ? And should i disconnect account?

Georgette1
Level 1: Cadet

Hey I was overseas and had to get my phone restored. I lost all my message threads is there any way I can get these back through Telstra? I don’t think they were backed up to iCloud. Everything else photos contacts etc came back through iCloud but no ...

16Jean
Level 1: Cadet

last night I was logged into the Telstra app but then today when I went to go into it, it had logged me out. I tried to log back in but it wouldn’t allow me and it is saying my account does not have the appropriate security level to use the app. 

NannaGail
Level 1: Cadet

Yesterday I was receiving emails on my phone. Today I’m not. I’ve checked my settings and password these are correct. I don’t know what else to do.  Also won’t work on my iPad 

Jenmar29
Level 1: Cadet

I recently changed my  phone from an iPhone 6 Plus to an iPhone 7Plus.When a message is left on my message bank from call made locally, my phone now says International MessageBank even though I know it is not from an international location.Does this ...

MODELO
Level 1: Cadet

_Bella_bella123
Level 1: Cadet
JP4800
Level 1: Cadet

test 

Alex48
Level 1: Cadet

Why is it taking Telstra so long to fix this problem ?it has been reported here by customers for at least one month. I am travelling and find this problem so very frustrating.It takes NASA less than a month to send someone to the moon. Why does this ...

ja3ob
Level 4: Private Eye

Hello! I would first like to say that I am quite happily enjoying my iPhone 7 plus after a long wait since ordering Sep 10th, though there were a couple of complications  I ordered the matte black, and was still waiting for the phone in the 2nd week ...

ashqld
Level 4: Private Eye

7+

Have had my 7+ 256gb Jet black for abit over 24hrs and I love it, hope you all that are still waiting can expierence your new phone very soon. I can fault Startrack as with in 24hrs of me getting e-mail saying it was dispatched it went from Brightsta ...

Geoffins
Level 7: Deputy Inspector

My experience the last time I preordered an iphone from Tesltra was beyond woeful. I was told repeatedly (I am talking around 10 times by multiple different staff) that the phone was on the way and would be delievered by release day only to be told t ...

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