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Apple iPhone 7 & 7 Plus

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Apple iPhone 7 & 7 Plus
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Mohnish
Level 1: Cadet

Hi, i have subscribed to monthly pass but cant stream live matches as the app is showing error and contact telstra support. Paid via app. Really unhappy and pisses and want my money back if it doesnt get fixed

PeterCol
Level 1: Cadet

I bought my granddaughter an I Phone 7 plus on plan and was sure the data aspect was capped. Turns out that Telstra refuse to alloq the customer to cap data. Yes refuse. So instead of us having control on buying more data Telstra makes the choice for ...

Aalyien
Level 1: Cadet

Hi,Sorry but there seems to be a technical issue. Please click below for more support options. I have the d number just need to contact them

alinamrv
Level 1: Cadet

Hey, I chose to pay for the monthly subscription but it says my Live Pass expires in 24 hours. Can you help me sort this out please?

Lizz331
Level 1: Cadet

I can’t retrieve my log on details as it’s still connected to my old email addresss , I updated yhis with Telstra to my new one already

techsavvy
Level 1: Cadet

How do you set up a hot spot

CH19
Level 1: Cadet

My phone is showing SOS only, what does that mean?

Erikkuro
Level 1: Cadet

Hello people
I am back in Australia for a holiday with an unlocked iPhone and bought a Telstra prepaid sim for $40 . I’ve tried a lot of things with the settings and read up and did most of the reset options, turning on/off , hard reset , turning all ...

lc-s
Level 1: Cadet

We can only receive/make mobile calls via Telstra WiFi. NBN has just got to the district and, if we swap to it (and stick with Telstra), we're wondering whether  that will make any difference to our ability to use the Telstra WiFi call service.  We r ...

izzy52
Level 1: Cadet

I was just wanting to play some music from my tunes library and when I clicked on the song I wanted to listen to, Apple Music appeared showing that I should sign up for the free trial. I don't want to subscribe and even when I click "not now" I still ...

LloydGraham
Level 2: Rookie

I used a CoverMore Global SIM in my iPhone 7 for a trip to Egypt in November. At the start of the trip I had trouble getting the Global SIM to work and called their help-desk, who fixed the problem remotely. After that the Global SIM worked well, but ...

John666
Level 3: Gumshoe

I have an iPhone 7 Plus and have what I think is everything that is required to use WiFi calling. To test it, I have switched to flight mode, then turned WiFi on but no "WiFi Calling" icon appears on my phone. Some points:- The latest carrier update ...

tonimbuk1
Level 1: Cadet

Hi.  I am upgrading from an iphone4 to a 7 plus. I know that the SIM cards are different in the phones.how do I keep my same number and informationtank you in advance

gerbyl
Level 1: Cadet

My new Iphone 7 has been experiencing issue since latest carrier update. Voice mail very slow to respondvoice mails wont delete, notifications coming back through after voicemail deleted.10-15 seconds to open a voicemail general phone response time i ...

additta
Level 1: Cadet

How wlong does it take to activate the unlocking from telstra network

Lindyloo13
Level 2: Rookie

Can someone please tell me the exact App that is featured in the iPhone 7 add, Stickers for iPhone 7? I have searched the App store and a few come up. If someone knows can they tell me the exact name of the App and who the creator is. thanks in advan ...

jodiems13
Level 1: Cadet

How do I make my ringtone longer on my iphone7

verolv
Level 1: Cadet

If my prepaid phone credit expires and I do not recharge the account. Will the prepaid phone number be remained? And for how long. Also, if I recharge the prepaid account in the future, could I still use the phone number normallyThanks for the help

Aceman1
Level 2: Rookie

Hi can someone tell me what number I call from New Zealand to get my Voicemail messages on my Australian Mobile please

Albychristopher
Level 1: Cadet

5g

Phone not connecting to 5g network 

Alex48
Level 1: Cadet

Why is it taking Telstra so long to fix this problem ?it has been reported here by customers for at least one month. I am travelling and find this problem so very frustrating.It takes NASA less than a month to send someone to the moon. Why does this ...

ja3ob
Level 4: Private Eye

Hello! I would first like to say that I am quite happily enjoying my iPhone 7 plus after a long wait since ordering Sep 10th, though there were a couple of complications  I ordered the matte black, and was still waiting for the phone in the 2nd week ...

ashqld
Level 4: Private Eye

7+

Have had my 7+ 256gb Jet black for abit over 24hrs and I love it, hope you all that are still waiting can expierence your new phone very soon. I can fault Startrack as with in 24hrs of me getting e-mail saying it was dispatched it went from Brightsta ...

Geoffins
Level 7: Deputy Inspector

My experience the last time I preordered an iphone from Tesltra was beyond woeful. I was told repeatedly (I am talking around 10 times by multiple different staff) that the phone was on the way and would be delievered by release day only to be told t ...

Telstra (Retired) Yannick
Telstra (Retired)

We don’t want your order ending up in the wrong hands, so make sure you have 100pts of ID with you when signing for your delivery, otherwise our courier won’t release it to you. You’ll need the same photo ID you used when placing your online order wi ...

Telstra (Retired) Yannick
Telstra (Retired)

Once you place your pre-order there’s no guarantee that we can make any changes as it’ll be progressing in the queue.   For more information see;   Expression of Interest FAQ
Pre-order FAQ
Orders and Backorders FAQ
Device Delivery FAQ
New Phone and Table ...

Telstra (Retired) Yannick
Telstra (Retired)

Don’t worry, if your favourite phone, size or colour is not in stock, you can still place your pre-order online and we’ll prioritise your order in the queue. You’ll receive an order confirmation with your backorder details and we’ll then dispatch you ...

Telstra (Retired) Yannick
Telstra (Retired)

You can place a pre-order online if you’re still under contract. However, please be aware that you’ll incur early termination charges if you terminate your existing contract before the contract end date. You can check your outstanding early terminati ...