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Apple iPhone 7 & 7 Plus

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Apple iPhone 7 & 7 Plus
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Symo1
Level 1: Cadet

Hi , i need help/advice. I’m in bali, and had my phone stolen yesterday. Is there a way to trace phone ? And should i disconnect account?

JB1011
Level 1: Cadet

It doesn’t ring at all then I get a txt to say I have a missed call. Does anyone have a solution to this problem? Thanks

Muntapede
Level 1: Cadet

I would like to know how to upgrade my plan to get more data. I would like the $49 plan

Brittis
Level 1: Cadet

I purchased a new sim and want to keep my old number but on activation of new sim it would not let me, old sim is still activated also

Chinagirl77
Level 1: Cadet

Need to track lost iPhone

Mic2345
Level 1: Cadet

Just need to know how to get proof of purchase for my ipone 7 i got it 2 years ago on a plan just upgraded to new phone got pulled over by police who say my iphone 7 is stolen so i need proof with imei number can you help please

Georgette1
Level 1: Cadet

Hey I was overseas and had to get my phone restored. I lost all my message threads is there any way I can get these back through Telstra? I don’t think they were backed up to iCloud. Everything else photos contacts etc came back through iCloud but no ...

Frogstar
Level 1: Cadet

On the 7th November 2018 I set up new plan as out of contract. New plan was to be the Mobile BYO Plan $69/mth.It  appears that  I am still paying $135.00 /month on my bill.

Jahanzeb84
Level 1: Cadet

Will Telstra One Number work with Family and Friends BYO Plans?

Georgette1
Level 1: Cadet

Hey I was overseas and had to get my phone restored. I lost all my message threads is there any way I can get these back through Telstra? I don’t think they were backed up to iCloud. Everything else photos contacts etc came back through iCloud but no ...

Jahanzeb84
Level 1: Cadet

Will Telstra One Number work with Family and Friends BYO Plans?

wa4
Level 1: Cadet

Do Telstra have a payment plan for Apple Watch4 that you can add to your bundle and pay over 24 months?

Rockchild
Level 1: Cadet

Hi
I would like to enquirer how I can receive info on the latest apple mobile phone with the Christmas package of Mimi home google set
Regards Sharon

Powerpro
Level 1: Cadet

Issue. After being oversees and using a Vodafone Greece SIM in my iPhone 7, that worked all over Europe with no roaming charges, I lost my ability to use cellular data on my iPhone 7 when I put the Telstra SIM back in.
Sounds like a simple issue. It w ...

RebeccaRose
Level 1: Cadet

I’m on a sim only contract for a year. I only ended up being in aus for a month as I had an accident and had to go home. How do I cancel this sim? I realise I will have to pay the remainder but I can’t find anyway of cancelling it online and seeing a ...

FrankieEJ
Level 1: Cadet

I would like to know how to receive SMS messages whilst overseas. My phone currently indicates “SOS only”

OzzyInNz
Level 1: Cadet

I wanted to reduce my account to the minimum payments as I am overseas working for 3months.

taylor19
Level 1: Cadet

i have just returned from overseas and i had a international sim in my phone. When i have put in my old telstra sim it will not reactivate mobile data access. i have tried everything including system and network resets with no luck. any suggestions?

Mel2752
Level 1: Cadet

How can I set my phone up to send emails from my iPhone, I can recieve them but not send them. My phone account is with Optus business but my email account is with Telstra . I have tried changing ports but it just boots me off when I click done . Ple ...

JP4800
Level 1: Cadet

test 

Alex48
Level 1: Cadet

Why is it taking Telstra so long to fix this problem ?it has been reported here by customers for at least one month. I am travelling and find this problem so very frustrating.It takes NASA less than a month to send someone to the moon. Why does this ...

ja3ob
Level 4: Private Eye

Hello! I would first like to say that I am quite happily enjoying my iPhone 7 plus after a long wait since ordering Sep 10th, though there were a couple of complications  I ordered the matte black, and was still waiting for the phone in the 2nd week ...

ashqld
Level 4: Private Eye

7+

Have had my 7+ 256gb Jet black for abit over 24hrs and I love it, hope you all that are still waiting can expierence your new phone very soon. I can fault Startrack as with in 24hrs of me getting e-mail saying it was dispatched it went from Brightsta ...

Geoffins
Level 7: Deputy Inspector

My experience the last time I preordered an iphone from Tesltra was beyond woeful. I was told repeatedly (I am talking around 10 times by multiple different staff) that the phone was on the way and would be delievered by release day only to be told t ...

Telstra (Retired) Yannick
Telstra (Retired)

We don’t want your order ending up in the wrong hands, so make sure you have 100pts of ID with you when signing for your delivery, otherwise our courier won’t release it to you. You’ll need the same photo ID you used when placing your online order wi ...

Telstra (Retired) Yannick
Telstra (Retired)

Once you place your pre-order there’s no guarantee that we can make any changes as it’ll be progressing in the queue.   For more information see;   Expression of Interest FAQ
Pre-order FAQ
Orders and Backorders FAQ
Device Delivery FAQ
New Phone and Table ...

Telstra (Retired) Yannick
Telstra (Retired)

Don’t worry, if your favourite phone, size or colour is not in stock, you can still place your pre-order online and we’ll prioritise your order in the queue. You’ll receive an order confirmation with your backorder details and we’ll then dispatch you ...

Telstra (Retired) Yannick
Telstra (Retired)

You can place a pre-order online if you’re still under contract. However, please be aware that you’ll incur early termination charges if you terminate your existing contract before the contract end date. You can check your outstanding early terminati ...

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