Apple/iOS

Apple iPhone 7 & 7 Plus

cancel
Apple iPhone 7 & 7 Plus
Show more
Ask a question
Advanced
image
  • All Posts
  • Answered
  • Unanswered
Powerpro
Level 1: Cadet

Issue. After being oversees and using a Vodafone Greece SIM in my iPhone 7, that worked all over Europe with no roaming charges, I lost my ability to use cellular data on my iPhone 7 when I put the Telstra SIM back in.
Sounds like a simple issue. It w ...

Glenp1996
Level 1: Cadet

It is saying i have 2 gb of data in my data bank but its not working?

Papa89
Level 1: Cadet

I am a Telstra customer please refund the yearly fee to me

Papa89
Level 1: Cadet

I have just been charged for a yearly subscription when I am a Telstra customer. Please refund my yearly fee.

Julesfromoz
Level 1: Cadet

Ok so I have been in japan for a week and not once was able to connect to Telstra air via fon - in fact I’ve never seen fon in the available wifi - any help appreciated

RebeccaRose
Level 1: Cadet

I’m on a sim only contract for a year. I only ended up being in aus for a month as I had an accident and had to go home. How do I cancel this sim? I realise I will have to pay the remainder but I can’t find anyway of cancelling it online and seeing a ...

FrankieEJ
Level 1: Cadet

I would like to know how to receive SMS messages whilst overseas. My phone currently indicates “SOS only”

Nick62
Level 1: Cadet

Keeps telling me my emails are being rejected by server

Frangelico1
Level 1: Cadet

Hii just had a conversation with Telstra support about the fair market value payout on my iPhone 7. The rep told me it was calculated at 3% times the months you have had the plan, this amount was then minuses from the $1224 cost of the phone. This ca ...

OzzyInNz
Level 1: Cadet

I wanted to reduce my account to the minimum payments as I am overseas working for 3months.

FrankieEJ
Level 1: Cadet

I would like to know how to receive SMS messages whilst overseas. My phone currently indicates “SOS only”

OzzyInNz
Level 1: Cadet

I wanted to reduce my account to the minimum payments as I am overseas working for 3months.

taylor19
Level 1: Cadet

i have just returned from overseas and i had a international sim in my phone. When i have put in my old telstra sim it will not reactivate mobile data access. i have tried everything including system and network resets with no luck. any suggestions?

Mel2752
Level 1: Cadet

How can I set my phone up to send emails from my iPhone, I can recieve them but not send them. My phone account is with Optus business but my email account is with Telstra . I have tried changing ports but it just boots me off when I click done . Ple ...

AdamSimmo
Level 1: Cadet

We recently changed 2 numbers over to Telstra from Optus. We are using Apple iPhone 7 on IOS 11.4.1. The phone works normally when on 4G, but when the signal is low and drops back to 3G, we can't send or receive SMS, or make or receive a call. We rec ...

Tarkos
Level 1: Cadet

Hi Guys, I cant send any sms to the 1977 etc premium numbers anymore, is there a reason for this and how do I fix it to allow them to work again  Ta

AnaMM
Level 1: Cadet

Please turn off both

Jiykiy
Level 2: Rookie

Want to unlock my iPhone

Arli7
Level 1: Cadet

My IPhone 7 show my caller id slider is greyed out & wont work. This means when i call someone my number shows as no caller id & people wont answer my calls. How can this be fixed?

LloydGraham
Level 2: Rookie

I used a CoverMore Global SIM in my iPhone 7 for a trip to Egypt in November. At the start of the trip I had trouble getting the Global SIM to work and called their help-desk, who fixed the problem remotely. After that the Global SIM worked well, but ...

JP4800
Level 1: Cadet

test 

Alex48
Level 1: Cadet

Why is it taking Telstra so long to fix this problem ?it has been reported here by customers for at least one month. I am travelling and find this problem so very frustrating.It takes NASA less than a month to send someone to the moon. Why does this ...

ja3ob
Level 4: Private Eye

Hello! I would first like to say that I am quite happily enjoying my iPhone 7 plus after a long wait since ordering Sep 10th, though there were a couple of complications  I ordered the matte black, and was still waiting for the phone in the 2nd week ...

ashqld
Level 4: Private Eye

7+

Have had my 7+ 256gb Jet black for abit over 24hrs and I love it, hope you all that are still waiting can expierence your new phone very soon. I can fault Startrack as with in 24hrs of me getting e-mail saying it was dispatched it went from Brightsta ...

Geoffins
Level 7: Deputy Inspector

My experience the last time I preordered an iphone from Tesltra was beyond woeful. I was told repeatedly (I am talking around 10 times by multiple different staff) that the phone was on the way and would be delievered by release day only to be told t ...

Telstra (Retired) Yannick
Telstra (Retired)

We don’t want your order ending up in the wrong hands, so make sure you have 100pts of ID with you when signing for your delivery, otherwise our courier won’t release it to you. You’ll need the same photo ID you used when placing your online order wi ...

Telstra (Retired) Yannick
Telstra (Retired)

Once you place your pre-order there’s no guarantee that we can make any changes as it’ll be progressing in the queue.   For more information see;   Expression of Interest FAQ
Pre-order FAQ
Orders and Backorders FAQ
Device Delivery FAQ
New Phone and Table ...

Telstra (Retired) Yannick
Telstra (Retired)

Don’t worry, if your favourite phone, size or colour is not in stock, you can still place your pre-order online and we’ll prioritise your order in the queue. You’ll receive an order confirmation with your backorder details and we’ll then dispatch you ...

Telstra (Retired) Yannick
Telstra (Retired)

You can place a pre-order online if you’re still under contract. However, please be aware that you’ll incur early termination charges if you terminate your existing contract before the contract end date. You can check your outstanding early terminati ...

iPhone 8 (PRODUCT)RED and iPhone 8 Plus (PRODUCT)RED

Available Now to Order.

Find out more