Level 1: Cadet

Emails not downloading content on mobile

A lot of my emails on my mobile are saying 'this message could not be downloaded from the server'. Why is this ?

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Level 22: Superhuman

Re: Emails not downloading content on mobile

Hello Kimmy,

As your question has been unanswered since yesterday, as most probably a lack of specific information.

You have not stated what make and model of device and what email service.

Without definitive information, we cannot make suggestions.


You are best advised to ring 132200 and speak to mobile technical support.



A "Like" is always appreciated. If my advice is a solution, please mark it. I'm not a Telstra employee.
50 + years exp. in radio comms., eg mobile phones since 1963, two-way radios, base stations, antennas & pagers. One of my mottos: "Believe in yourself, and you can accomplish anything".
Level 2: Rookie

Re: Emails not downloading content on mobile

I use Mail on Iphone 6. I am relying on it for responses from business and increasingly I cannot get the email content. Even trying to forward an incomplete email and asking to download it first, it still does not download! Jude1

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