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Batters
Level 1: Cadet

How do I turn off Telstra Mobile voice text to message for missed calls?

Answered

I dont want any messages - voice, text or otherwise - when I miss a call on my mobile.  I have turned off voicemail, but am still getting voice to text messages for missed calls which I do not want.

 

I have searched everywhere and tried everything to no avail.

 

Can someone out there please give me some tips, without me having to call Telstra as they always take at least 30 minutes before we even get started dealing with a problem!

 

I am using an iphone 6s.

 

Thanks in advance.

1 ACCEPTED SOLUTION

Accepted Solutions
Level 22: Superhuman
Level 22: Superhuman
Accepted Solution

Re: How do I turn off Telstra Mobile voice text to message for missed calls?

Hi Batters,

You can't disable message to text yourself.

You need to contact Telstra either via Live Chat
https://www.telstra.com.au/chatnow/landing?pageId=https%3a%2f%2flivechat.telstra.com%2fTCOM%3aCrowds...
Or ring 132200 (which you've said that you don't want to do). It has to be done at their end on your account.
I am NOT a Telstra employee and never have been. However, I AM a customer who volunteer's my time in the hope to help someone with their question.
To show your appreciation to myself or another member, please click on the LIKE or mark as a SOLUTION for any post that you have found helpful on this forum.

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1 REPLY 1
Level 22: Superhuman
Level 22: Superhuman
Accepted Solution

Re: How do I turn off Telstra Mobile voice text to message for missed calls?

Hi Batters,

You can't disable message to text yourself.

You need to contact Telstra either via Live Chat
https://www.telstra.com.au/chatnow/landing?pageId=https%3a%2f%2flivechat.telstra.com%2fTCOM%3aCrowds...
Or ring 132200 (which you've said that you don't want to do). It has to be done at their end on your account.
I am NOT a Telstra employee and never have been. However, I AM a customer who volunteer's my time in the hope to help someone with their question.
To show your appreciation to myself or another member, please click on the LIKE or mark as a SOLUTION for any post that you have found helpful on this forum.

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