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GarthMc
Level 1: Cadet

I have an iPhone XS, how do I transfer my nano-sim to an esim?

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I currently have to cary 2 phones, one for work and my personal one. I have an iPhone XS, how do I go about changing my post-paid nano-sim to an eSim so that I can use both services on 1 phone? Thanks

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Support Team
Support Team
Accepted Solution

Re: I have an iPhone XS, how do I transfer my nano-sim to an esim?

Hi Garth. Thanks for coming through. You'll want to place a SIM replacement order, stipulating you're after an esim. Usually best to do so in store if there's one nearby -  https://tel.st/88ss8 -
More information on our esims here - https://tel.st/bdjwc - Please take a look, and let us know if there's anything we can clarify. - Matthew. 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

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Support Team
Support Team
Accepted Solution

Re: I have an iPhone XS, how do I transfer my nano-sim to an esim?

Hi Garth. Thanks for coming through. You'll want to place a SIM replacement order, stipulating you're after an esim. Usually best to do so in store if there's one nearby -  https://tel.st/88ss8 -
More information on our esims here - https://tel.st/bdjwc - Please take a look, and let us know if there's anything we can clarify. - Matthew. 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

View solution in original post

GarthMc
Level 1: Cadet

Re: I have an iPhone XS, how do I transfer my nano-sim to an esim?

Thanks Matty, all sorted

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