Ash11111
Level 1: Cadet

Query on account

Hey why is my bill extra $6.50??

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2 REPLIES 2
Level 22: Superhuman

Re: Query on account

Hello
Crowd Support is not a customer service channel for Telstra. We don't have account access here. You should contact mobile customer service via Live Chat
https://www.telstra.com.au/chatnow/landing
Or phone 132200
A "Like" is always appreciated. If my advice is a solution, please mark it. I'm not a Telstra employee.
50 + years exp. in radio comms., eg mobile phones since 1963, two-way radios, base stations, antennas & pagers. One of my mottos: "Believe in yourself, and you can accomplish anything".
Level 22: Superhuman
Level 22: Superhuman

Re: Query on account

You'll need to call billing on 13 22 00 or use the live chat link below in my signature.
For Official Support start a Secure Chat , try the Online Troubleshooter, Outage Check or Complaint.

Full Disclosure as part of Telstras Social Media Code.

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