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HCF13
Level 2: Rookie

Sending international texts to UK & Ireland

Answered

Hi, my brother in UK and friends in Ireland are not receiving my texts.

yet I can receive from them.

why can’t they receive mine??  They are both on different service providers btw.

HELP please.

1 ACCEPTED SOLUTION

Accepted Solutions
Support Team
Support Team
Accepted Solution

Re: Sending international texts to UK & Ireland

Hi @HCF13,

 

If you are able to send an SMS and receive with no issues, then there might be a problem specific to the provider in the UK and Ireland not allowing your text messages through. 

 

Are you or any of those you send messages to specifically using SMS or iMessage? 

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6 REPLIES 6
Support Team
Support Team
Accepted Solution

Re: Sending international texts to UK & Ireland

Hi @HCF13,

 

If you are able to send an SMS and receive with no issues, then there might be a problem specific to the provider in the UK and Ireland not allowing your text messages through. 

 

Are you or any of those you send messages to specifically using SMS or iMessage? 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

View solution in original post

HCF13
Level 2: Rookie

Re: Sending international texts to UK & Ireland

Thanks - we are all using texts (not iMessage).

Support Team
Support Team

Re: Sending international texts to UK & Ireland

And do all Australian mobile numbers receive an SMS from you ok? 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

Level 23: Superhero

Re: Sending international texts to UK & Ireland

Has your mobile phone service been churned to Telstra from a different network?

If I have helped you, a "Like" would be appreciated.

If my advice is a solution, please acknowledge it.

I'm not a Telstra employee.
50 + years exp. in radio comms., eg mobile phones since 1963, two-way radios, base stations, antennas & pagers. Expert in current Telstra Go repeaters & smart antennas.
"Being 75 years of age, entitles one to be an expert at everything!!"
HCF13
Level 2: Rookie

Re: Sending international texts to UK & Ireland

.Yes thanks, no issues with send/rcv in Australia 

HCF13
Level 2: Rookie

Re: Sending international texts to UK & Ireland

No, I’ve always been a Telstra customer.

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