CrowdSupport®
Blondi
Level 1: Cadet

Telstra Smart Modem Gen 2 Kit - FTTP

Why is there a delay in delivery of modem? I was promised delivery on 7/2/20 and now the order tracker says unknown??? 

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1 REPLY 1
Level 22: Superhuman
Level 22: Superhuman

Re: Telstra Smart Modem Gen 2 Kit - FTTP

Hi Blondi,

 

A post has recently been put on Crowdsupport stating that there's a delay in receiving hardware.

https://crowdsupport.telstra.com.au/t5/News-Feed/Delay-in-Delivery-of-Hardware/ba-p/853609

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