Level 1: Cadet

Telstra scam valla

Telstra tech keeps ringing my mother and I

Name: Roger Sebastian from
215 miller st north Sydney

Says he had monitored my
TELSTRA INTERNET which has been hacked and to get on my computer so he can assist.

Caller mobile ‭0494 514 561‬

A scam

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Level 22: Superhuman
Level 22: Superhuman

Re: Telstra scam valla

That will be a scam
For Official Support start a Secure Chat , try the Online Troubleshooter, Outage Check or Complaint.

Full Disclosure as part of Telstras Social Media Code.

Level 25: The Singularity
Level 25: The Singularity

Re: Telstra scam valla

Yes. Is a very common scam and has been going on for years.

Telstra will not call you out of the blue like that.
Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.
Level 21: Augmented

Re: Telstra scam valla

The best advice:
1) Do not argue with them
2) Do not get engaged in any discussion
a) either hang up, or
b) claim that you do not have an Internet at home

Anything else can get you to troubles - repeated abusive calls etc...

Is there anything that can be done? No... These are spoofing phone numbers, changing them all the time etc... And unfortunately, they are not causing million dollar loses to big corporations, so AFP nor local police will allocate any resources to it... Sorry... But that's life not only in Australia, but all around the world...
DISCLAIMER: I do not work for Telstra or any other ISP. I never did. I have wealth of practical knowledge in Computer Security and Forensic Computing. I have been in the field since 1985.

Likes (formerly Kudos) and solutions are appreciated!!!
The comments expressed by me reflect my user experience and personal opinion.

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