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LSBB
Level 1: Cadet

Unlock iPhone 6

I sold an iPhone 6 to someone who has an OVO sim. She can’t get it to work in the iPhone. iPhone is supposedly unlocked. She gets message that says the sim is invalid. Any ideas please. 

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Community Manager Community Manager
Community Manager

Re: Unlock iPhone 6

Hey @LSBB,

 

Thanks for reaching our and I'm sorry to read about the problems you're experiencing. Was the iPhone purchased through Telstra? If so, was this previously a part of a Post-Paid plan or was this purchased outright with a Pre-Paid SIM card included?

Please let me know and I'll do what I can to help.

 

Regards

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