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WendyM
Level 1: Cadet

Unlocking an iPhone 4

Answered
Hi.. I am going overseas and wish to take my daughters OLD IPhone with me... She has upgraded to a newer version.. It needs to be unlocked but as it isn't currently attached to a plan (as not in use) can u advise a phone number to call and unlock it. Your online app seems to be for phones "you are currently using"
Thanks
1 ACCEPTED SOLUTION

Accepted Solutions
Support Team
Support Team
Accepted Solution

Re: Unlocking an iPhone 4

Hi WendyM - even if the handset isn't currently in use, you can still request the unlocking online via telstra.com/unlock if the phone was originally provided by Telstra on one of our post-paid plans. For further investigation and help our Mobiles team on 13 22 00 can also assist. 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

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Support Team
Support Team
Accepted Solution

Re: Unlocking an iPhone 4

Hi WendyM - even if the handset isn't currently in use, you can still request the unlocking online via telstra.com/unlock if the phone was originally provided by Telstra on one of our post-paid plans. For further investigation and help our Mobiles team on 13 22 00 can also assist. 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

View solution in original post

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