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Aninotna
Level 2: Rookie

Unlocking an iPhone 4

Answered

Will be receiving an old iPhone 4 as a gift. I have an ordinary Samsung clamb-shell phone on prepaid. What do I have to do to change over to this iPhone. Will I have to go on a plan, etc?

1 ACCEPTED SOLUTION

Accepted Solutions
Level 23: Superhero
Accepted Solution

Re: Unlocking an iPhone 4

Hi Aninotna.

What you need to do will depend on what carrier the phone was purchased from. As long as it has been network unlocked (if it wasn't originally from Telstra) you should be able to put your SIM card in it, do a reset so it downloads the correct Telstra settings and away you go.
If you've found a solution then don't forget to mark that post accordingly.
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Please note: I am not a Telstra employee and any posts or opinions are entirely my own and don't reflect any official company position.

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3 REPLIES 3
Level 23: Superhero
Accepted Solution

Re: Unlocking an iPhone 4

Hi Aninotna.

What you need to do will depend on what carrier the phone was purchased from. As long as it has been network unlocked (if it wasn't originally from Telstra) you should be able to put your SIM card in it, do a reset so it downloads the correct Telstra settings and away you go.
If you've found a solution then don't forget to mark that post accordingly.
If you think I've been of assistance to you please remember to let me know by clicking on the LIKE button.

Please note: I am not a Telstra employee and any posts or opinions are entirely my own and don't reflect any official company position.
Myfamily
Level 1: Cadet

Re: Unlocking an iPhone 4

I have an iPhone 4 and am changing  to Optus.    Telstra said the phone was unlocked but I am unable to get service with the new Sim.    Very frustrating.

Telstra (Retired)
Telstra (Retired)

Re: Unlocking an iPhone 4

Hi MyFamily, 
 
Was this a pre paid or post paid device? 
 
Have you completed this form: https://unlock.telstra.com/
 
- Patrice 

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