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Apple iPhone

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HvG
HvG
Level 1: Cadet
Thursday

Got a confirmation nr but no order nr

How can i get an update on status

  • 26 Views
  • 0 Replies
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Jean-ella68
Jean-ella68
Level 1: Cadet
Thursday

Teenage mobile plan

Hi, my son wants to go on a plan. I want to add his plan to my telstra account? Is this possible?

  • 23 Views
  • 0 Replies
0 Kudos
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Frank4701
Frank4701
Level 2: Rookie
November

AirPods Pro

Any word on when Telstra will be getting the AirPods Pro? I cannot get any information anywhere. It is kind of annoying having to check the accessories page every day. 

3 Kudos
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Rt3011
Rt3011
Level 1: Cadet
February 2019

Foxtel charges

3 x now I have called Telstra & spoken to Foxtel to have the charges removed & Foxtel cancelled but once again the charges have been billed to me again...
I am fed up of the time I have to spend on the phone to have this rectified
I think Telstra need ...

0 Kudos
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SmelleyB
SmelleyB
Level 1: Cadet
Thursday

Issue with Receiving mail in Outlook on my iPhone

At 11:59am on Tuesday 18/2/20 my iPhone stopped receiving emails in the Outlook App.  It went all weird on me.  I have deleted and re-set up the app so many times using all the suggested IMAE configurations.   I spent 3 hours in a Telstra Shop yester ...

  • 35 Views
  • 0 Replies
0 Kudos
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Jaffman
Jaffman
Level 1: Cadet
Wednesday

Text

Hi. Over the last few months my text messages between my wife and I sometimes don’t get delivered. It happens in both directions. Doesn’t seem to happen with anyone else. We both use iPhones. Any ideas?

  • 30 Views
  • 0 Replies
0 Kudos
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Champion
Champion
Level 2: Rookie
Tuesday

Pre-paid sim activation with byo phone

Hi guys, newby here. I'm trying to activate a new pre-paid sim and transfer my existing mobile number from another provider. I get up to the screen where Ive entered my mobile number and existing account number with the other provider, and after pres ...

  • 42 Views
  • 0 Replies
0 Kudos
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Shabnam
Shabnam
Level 1: Cadet
Monday

Stolen

I have an insurance for my stolen iphone, what’s the policy for a stolen phone. Am I gonna get another iphone?

  • 47 Views
  • 0 Replies
0 Kudos
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Leesyloo123
Leesyloo123
Level 1: Cadet
Monday

Return phone is lost in transit.

Hi,  my iPhone X was returned using the reply paid Telstra bag that was supplied in order for me to post the phone back to Telstra.  The phone has been lost in transit, full responsibility has been taken by Australia post and proof has been sent to m ...

0 Kudos
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081155
081155
Level 1: Cadet
Sunday

Delayed Orders

Why have i been waiting nearly three weeks for delivery of my new iPhone ?

0 Kudos
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Dusty48
Dusty48
Level 1: Cadet
2 weeks ago

Fon Hotspots

I'm trying to get my head around the Fon thing. I'm travelling to San Francisco soon and decided to look into using my Telstra Air app to connect to Fon hotspots there. I discovered that there are hundreds of them but that they are all "private resid ...

0 Kudos
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Lucyyparsons
Lucyyparsons
Level 1: Cadet
4 weeks ago

Lost my order number for sim setup

Hi, I was wondering if you could help me. I accidentally threw out my piece of paper with my order number on it. The one I have on email is shorter than the needed number to activate my sim. How do I go about attaining that number again? 

0 Kudos
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Edwardho
Edwardho
Level 1: Cadet
4 weeks ago

telstra.com.au/t5/Apple-iPhone/Telstra-Pre-Paid-Max/td-p/851880

What is meant by the term '$30 SIM Kit online'? I already have a Sim card in my iPhone-which, as I understand it, is already connected to Telstra with , of course, a phone number.

0 Kudos
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ron231
ron231
Level 1: Cadet
a month ago

Telstra Pre-Paid Max

What is meant by the term '$30 SIM Kit online'?   I already have a Sim card in my iPhone-which, as I understand it, is already connected to Telstra with , of course, a phone number.

0 Kudos
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Nathan772
Nathan772
Level 3: Gumshoe
December

Apple 5 watch not receiving calls

Whole thing has been a bit flakey. Set it up yesterday, added a Telstra one number account as per onscreen instructions. Installed and paired to phone. Only it wouldn’t use mobile data, call or receive calls. Went through Telstra helpline. Impaired a ...

0 Kudos
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Lenno
Lenno
Level 1: Cadet
December

Marketing

Is it possible to remove my mobile number from unwanted marketing? A recent caller to sell gas told me he got my number from the “Australian database services” but i cant find that company listed.

0 Kudos
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HCF13
HCF13
Level 2: Rookie
December

Sending international texts to UK & Ireland

Hi, my brother in UK and friends in Ireland are not receiving my texts.yet I can receive from them.why can’t they receive mine??  They are both on different service providers btw.HELP please.

0 Kudos
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PS69
PS69
Level 1: Cadet
December

hyundai A league

I am trying to find out if the Football live app is still available for the Hyundai A League 2019-2020 season. If so, I would like to add it to my mobile phone service. Is it available for $7 per month?Thanks

0 Kudos
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Rohan7
Rohan7
Level 1: Cadet
December

Sending mail from Vietnam

0 Kudos
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Jaymeninnocenti
Jaymeninnocenti
Level 1: Cadet
November

Paid billed but still cut off

I paid my Telstra bill but I’m cut off still 

0 Kudos
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HvG
HvG
Level 1: Cadet
Thursday

Got a confirmation nr but no order nr

How can i get an update on status

  • 26 Views
  • 0 Replies
0 Kudos
Like
More
Jean-ella68
Jean-ella68
Level 1: Cadet
Thursday

Teenage mobile plan

Hi, my son wants to go on a plan. I want to add his plan to my telstra account? Is this possible?

  • 23 Views
  • 0 Replies
0 Kudos
Like
More
SmelleyB
SmelleyB
Level 1: Cadet
Thursday

Issue with Receiving mail in Outlook on my iPhone

At 11:59am on Tuesday 18/2/20 my iPhone stopped receiving emails in the Outlook App.  It went all weird on me.  I have deleted and re-set up the app so many times using all the suggested IMAE configurations.   I spent 3 hours in a Telstra Shop yester ...

  • 35 Views
  • 0 Replies
0 Kudos
Like
More
Jaffman
Jaffman
Level 1: Cadet
Wednesday

Text

Hi. Over the last few months my text messages between my wife and I sometimes don’t get delivered. It happens in both directions. Doesn’t seem to happen with anyone else. We both use iPhones. Any ideas?

  • 30 Views
  • 0 Replies
0 Kudos
Like
More
Champion
Champion
Level 2: Rookie
Tuesday

Pre-paid sim activation with byo phone

Hi guys, newby here. I'm trying to activate a new pre-paid sim and transfer my existing mobile number from another provider. I get up to the screen where Ive entered my mobile number and existing account number with the other provider, and after pres ...

  • 42 Views
  • 0 Replies
0 Kudos
Like
More
Shabnam
Shabnam
Level 1: Cadet
Monday

Stolen

I have an insurance for my stolen iphone, what’s the policy for a stolen phone. Am I gonna get another iphone?

  • 47 Views
  • 0 Replies
0 Kudos
Like
More
Chahat
Chahat
Level 1: Cadet
a week ago

Sim activation

I have received a replacement SIM card with a replacement phone from stay connected. I had requested for my e-sim activation yesterday but it is still not activated.

  • 57 Views
  • 0 Replies
0 Kudos
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jimmy84
jimmy84
Level 1: Cadet
a week ago

adding a hard drive to netgear cg3100d-2

adding a hard drive to netgear cg3100d-2
how do i go about adding a hard drive to my router so i can transfer files to an from my laptop?

  • 56 Views
  • 0 Replies
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Browny80
Browny80
Level 1: Cadet
a week ago

Dual sim use in Australia with Telstra

Which I phones allow you to use dual SIM cards in a Australia with the Telstra network. I have been told u can’t do it in Oz by some people & that you can by others. 

  • 86 Views
  • 0 Replies
0 Kudos
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DBAH
DBAH
Level 1: Cadet
2 weeks ago

Is my order approved for handset

Hi ive recently done an order over the phone, is my order approved with a device..? I was told i need a dim plan to start thwn take to store to add device . But was assured that i have been approved for both the sim and device. i an only a new custom ...

  • 87 Views
  • 0 Replies
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