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Birdie3
Level 1: Cadet

Is there anymore information about the delays?Optus's website posted today saying "Our logistics contractor is starting to resume deliveries after being impacted by a global cyber security incident. Our priority is to deliver all outstanding customer ...

Lala2020
Level 1: Cadet

Which cell tower am I using when in bright victoria?

SmelleyB
Level 2: Rookie

At 11:59am on Tuesday 18/2/20 my iPhone stopped receiving emails in the Outlook App.  It went all weird on me.  I have deleted and re-set up the app so many times using all the suggested IMAE configurations.   I spent 3 hours in a Telstra Shop yester ...

Husat
Level 1: Cadet

Two iPhones have nearly chewed through $30 X 2 each in just around three weeks. Where is all the money going?

Tacosforlife
Level 1: Cadet

I want to upgrade my plan to the mobile medium plan. Which is $60 for 60gb.Is there anyway I can upgrade it now even though I have already paid for my current plan? Can I just pay the extra $20 ?

Blackie308
Level 1: Cadet

How can I reconnect my Telstra tv without a remote I have installed the app but not sure how to do it from there

Blonde-123
Level 1: Cadet

My outlook emails have stopped working with receiving emails I can send emails but not receive anything just wondering when this will be fixed happened on Tuesday the 18th of the second 2020

CBrody11
Level 1: Cadet

Hi, I’m wondering if there is anything that can be done to improve my mobile reception in my house. If lucky I can get 1 bar but most times it’s no signal or sos only. I even have Telstra WiFi connected hoping that it would improve my signal, but it ...

ChellyB
Level 1: Cadet

I recently put in an order to change my pre paid service to a plan with mobile phone included. I have received an email confirmation and have already been told there is a delay with deliverys. However I'm concerned that my order won't go through, if ...

Dusty48
Level 1: Cadet

I'm trying to get my head around the Fon thing. I'm travelling to San Francisco soon and decided to look into using my Telstra Air app to connect to Fon hotspots there. I discovered that there are hundreds of them but that they are all "private resid ...

Lucyyparsons
Level 1: Cadet

Hi, I was wondering if you could help me. I accidentally threw out my piece of paper with my order number on it. The one I have on email is shorter than the needed number to activate my sim. How do I go about attaining that number again? 

Edwardho
Level 1: Cadet

What is meant by the term '$30 SIM Kit online'? I already have a Sim card in my iPhone-which, as I understand it, is already connected to Telstra with , of course, a phone number.

ron231
Level 1: Cadet

What is meant by the term '$30 SIM Kit online'?   I already have a Sim card in my iPhone-which, as I understand it, is already connected to Telstra with , of course, a phone number.

Nathan772
Level 3: Gumshoe

Whole thing has been a bit flakey. Set it up yesterday, added a Telstra one number account as per onscreen instructions. Installed and paired to phone. Only it wouldn’t use mobile data, call or receive calls. Went through Telstra helpline. Impaired a ...

Lenno
Level 1: Cadet

Is it possible to remove my mobile number from unwanted marketing? A recent caller to sell gas told me he got my number from the “Australian database services” but i cant find that company listed.

HCF13
Level 2: Rookie

Hi, my brother in UK and friends in Ireland are not receiving my texts.yet I can receive from them.why can’t they receive mine??  They are both on different service providers btw.HELP please.

PS69
Level 1: Cadet

I am trying to find out if the Football live app is still available for the Hyundai A League 2019-2020 season. If so, I would like to add it to my mobile phone service. Is it available for $7 per month?Thanks

Rohan7
Level 1: Cadet
Jaymeninnocenti
Level 1: Cadet

I paid my Telstra bill but I’m cut off still 

Birdie3
Level 1: Cadet

Is there anymore information about the delays?Optus's website posted today saying "Our logistics contractor is starting to resume deliveries after being impacted by a global cyber security incident. Our priority is to deliver all outstanding customer ...

Tacosforlife
Level 1: Cadet

I want to upgrade my plan to the mobile medium plan. Which is $60 for 60gb.Is there anyway I can upgrade it now even though I have already paid for my current plan? Can I just pay the extra $20 ?

Blonde-123
Level 1: Cadet

My outlook emails have stopped working with receiving emails I can send emails but not receive anything just wondering when this will be fixed happened on Tuesday the 18th of the second 2020

CBrody11
Level 1: Cadet

Hi, I’m wondering if there is anything that can be done to improve my mobile reception in my house. If lucky I can get 1 bar but most times it’s no signal or sos only. I even have Telstra WiFi connected hoping that it would improve my signal, but it ...

ChellyB
Level 1: Cadet

I recently put in an order to change my pre paid service to a plan with mobile phone included. I have received an email confirmation and have already been told there is a delay with deliverys. However I'm concerned that my order won't go through, if ...

HvG
Level 1: Cadet

How can i get an update on status

Jean-ella68
Level 1: Cadet

Hi, my son wants to go on a plan. I want to add his plan to my telstra account? Is this possible?

Jaffman
Level 1: Cadet

Hi. Over the last few months my text messages between my wife and I sometimes don’t get delivered. It happens in both directions. Doesn’t seem to happen with anyone else. We both use iPhones. Any ideas?

Champion
Level 2: Rookie

Hi guys, newby here. I'm trying to activate a new pre-paid sim and transfer my existing mobile number from another provider. I get up to the screen where Ive entered my mobile number and existing account number with the other provider, and after pres ...

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