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Cregga
Level 2: Rookie

It seems we have a problem with the Telstra 4G network or with Apple with respect to coverage. No-one can explain what’s happening and no-one wants to take ownership. What is happening please?

Pande_AU
Level 2: Rookie

Since updating to the iPhone 11 PRO from the XS I've faced countless call drop outs.

I've tried everything from obtaining a new sim card going down the eSIM route, resetting Network Settings, Restoring my phone
all to no avail.
Is anyone else experie ...

Moderator Luna23
Moderator

This post has been moved to the appropriate board. Please click on the link above to find its new location.

AnthonyNa
Level 1: Cadet

Literally I have tried downloading and reinstalling the app, resetting my wifi, connect via wifi and 4G but as soon as I login to the Telstra 24x7 application, it logs me in but it won’t load my bills or my services section. it says “unable to load t ...

FU_Telstra
Level 2: Rookie

Replacement eSIM won’t activate talked to Telstra via message multiple times went to 2 stores and till unable to use it one blamed its system, one blamed there was outage which didn’t exist ( in fact i had another Telstra sim in the phone which was w ...

mcnettyzc
Level 1: Cadet

My iPhone 11 connected to Win 7 well and the DCIM folder is available for viewing. However, the photos are not opened in .heic format, it is not something like jpg or png. 

Little_Darln
Level 1: Cadet

HelloI have a Telstra post paid account with a primary email mailbox with a few additional email mailboxes.I’m currently using an iPhone 11 Pro, MacBook and Telstra webmail - all devices are up-to-date with relevant software.(1) Please advise the bes ...

Jrsteress
Level 1: Cadet

Where are the bundle deals for multiple purchases??

Merhababob
Level 1: Cadet

I posted on another users page regarding receipt of a new iPhone and the time its taking to Port the number from Optus to Telstra but its got ‘lost’ in amongst a bunch of other peoples questions/queries over the same issue, so am starting again in th ...

Mark162
Level 2: Rookie

Hi there have a three week old iPhone 11 which is faulty, Apple had done testing and advised that the iPhone is unable to be fixed and go back to Telstra for a new iPhone.  I lodged a claim and have to pay $200 for a new iPhone.  Is this right consid ...

lilly62
Level 2: Rookie

The emails on my iPhone xr are disappearing and re loading . Mostly when in wi fi and every 4 weeks approximately . They all disappear and reload up to 1000 of them . I have lost every thing sent and from my inbox. Is as if it resets to the first day ...

SJA1994
Level 1: Cadet

I purchased an apple iphone from Telstra a few years back on a plan. This phone is no longer on a plan nor with telstra. Ive since started using a vodaphone prepaid sim in this device and had no issues. I am traveling overseas to TEXAS, USA. I am wan ...

Ullandah
Level 1: Cadet

Hey, I’ve heard my phones r in ur store in Warwick and was wounding if it could get delivered to my address in Stanthorpe today 

RL69
Level 2: Rookie

Telstra mobile internet 4g speed - Download 1mbps.. Upload 20mps.. How do I reverse / fix this?

LeeMaca
Level 1: Cadet

Im overseas and have lost my Telstra SIM. I need to order a new SIM. I tried to use 24*7 to contact a Telstra representative. However, this is not working. Ive tried Safari and Chrome with no success. Regards

Myword
Level 1: Cadet

How do I check the voicemail messages on our landline from another phone? Eg mobile or landline?

Bear23
Level 1: Cadet

The ladder predictor isn’t working correctly for the finals. The winners of the top 4 are playing the winners of the 1st elimination finals?

Moores1
Level 1: Cadet

I am overseas at the moment but noticed that the $50 monthly plan that I have been in for years had been changed to $55 by Telstra without my knowledge or consent. I do not have roaming in my phone and can only email but cannot find a way to contact ...

jd222
Level 2: Rookie

Hi when someone calls all they hear is music playing. I don’t know how to turn it off

Sakoasass12
Level 2: Rookie

I’m with Telstra trying to use public wifi and it’s saying this  

Moderator Luna23
Moderator

This post has been moved to the appropriate board. Please click on the link above to find its new location.

mcnettyzc
Level 1: Cadet

My iPhone 11 connected to Win 7 well and the DCIM folder is available for viewing. However, the photos are not opened in .heic format, it is not something like jpg or png. 

Machongs
Level 1: Cadet

Anyone have Multiroom casting? 

Tonnutsu
Level 1: Cadet

Hi, does anyone have an Apple Watch series 4 cellular + gps on a Telstra prepaid mobile phone?  

Baldy17
Level 1: Cadet

My bank card has been used in order to fraudulently purchase “Telstra online billpay” items, card has now been blocked and two banks have been notified, my question is can these transactions be traced? As they are still pending, can someone tell me i ...

Skotb
Level 2: Rookie

I waited a year for telstra’s esim as we only have their signal (thanks to a ridiculously expensive repeater).I was told September. Last september! Optus assured me the wifi calling would make it all possible. But I’d have to port my original number ...

Xa3
Level 1: Cadet

I extended the ring tone correctly on my new iPhone XR by 30 seconds but after 30 seconds, a recording says “sorry but you are not allowed to use this service”. I don’t want that recording. I just want my phone to ring. That’s all. How do I remove th ...

James135
Level 1: Cadet

I am about to receive all of my Google Smart Devices next week 9-07-2019 and I am using IPhone XS Max to do everything so far
I have done a summary of my house and my block of land to try and get prepared and have a plan to make this Smart Property th ...

TwoDogz
Level 1: Cadet
notshotdogbite
Level 1: Cadet

How does Telstra measure customer interest in esim for iPhone XS? Many many Telstra customers must be enquiring about this support request and no one has any answers?

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