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Mark162
Level 1: Cadet

Hi there have a three week old iPhone 11 which is faulty, Apple had done testing and advised that the iPhone is unable to be fixed and go back to Telstra for a new iPhone.  I lodged a claim and have to pay $200 for a new iPhone.  Is this right consid ...

Merhababob
Level 1: Cadet

I posted on another users page regarding receipt of a new iPhone and the time its taking to Port the number from Optus to Telstra but its got ‘lost’ in amongst a bunch of other peoples questions/queries over the same issue, so am starting again in th ...

KB191
Level 1: Cadet

My iPhone XS handset broke (it’s just not turning on, no Damage). It’s still under warranty.  I contacted Chat support and they said a replacement device would arrive the next day and I’d receive a $49 credit on my account for the inconvenience.two d ...

Pande_AU
Level 2: Rookie

Since updating to the iPhone 11 PRO from the XS I've faced countless call drop outs.

I've tried everything from obtaining a new sim card going down the eSIM route, resetting Network Settings, Restoring my phone
all to no avail.
Is anyone else experie ...

Moderator Deanna
Moderator

NBN

This post has been moved to the appropriate board. Please click on the link above to find its new location.

sp44
Level 1: Cadet

So over it

Gros
Level 1: Cadet

Have purchased 11 pro max & 11. Both worked perfectly for 5 days in all locations. Then both stopped receiving and being able to make calls. 
have Factory Reset, reset network settings, been on the phone twice for multiple hours with Apple, been in to ...

Smores
Level 1: Cadet

When I am on a phone call the line cuts out and I hear "the number you have called is disconnected Please check the number".  Most frustrating. The problem occurs intermittently. I have called Faults line, but they can't find a problem with the line. ...

SandyGlam
Level 2: Rookie

Since the latest Apple update all my bigpond emails are coming through as unread - I now have 3500 unread emails sitting there. These are emails I have previously seen and deleted but must still be in the bigpond server? How do I mark all A’s read on ...

__7
Level 1: Cadet

Hi, I was wondering if you can buy a phone outright from telstra?

lilly62
Level 2: Rookie

The emails on my iPhone xr are disappearing and re loading . Mostly when in wi fi and every 4 weeks approximately . They all disappear and reload up to 1000 of them . I have lost every thing sent and from my inbox. Is as if it resets to the first day ...

SJA1994
Level 1: Cadet

I purchased an apple iphone from Telstra a few years back on a plan. This phone is no longer on a plan nor with telstra. Ive since started using a vodaphone prepaid sim in this device and had no issues. I am traveling overseas to TEXAS, USA. I am wan ...

Ullandah
Level 1: Cadet

Hey, I’ve heard my phones r in ur store in Warwick and was wounding if it could get delivered to my address in Stanthorpe today 

RL69
Level 2: Rookie

Telstra mobile internet 4g speed - Download 1mbps.. Upload 20mps.. How do I reverse / fix this?

LeeMaca
Level 1: Cadet

Im overseas and have lost my Telstra SIM. I need to order a new SIM. I tried to use 24*7 to contact a Telstra representative. However, this is not working. Ive tried Safari and Chrome with no success. Regards

Myword
Level 1: Cadet

How do I check the voicemail messages on our landline from another phone? Eg mobile or landline?

Bear23
Level 1: Cadet

The ladder predictor isn’t working correctly for the finals. The winners of the top 4 are playing the winners of the 1st elimination finals?

Moores1
Level 1: Cadet

I am overseas at the moment but noticed that the $50 monthly plan that I have been in for years had been changed to $55 by Telstra without my knowledge or consent. I do not have roaming in my phone and can only email but cannot find a way to contact ...

jd222
Level 2: Rookie

Hi when someone calls all they hear is music playing. I don’t know how to turn it off

Sakoasass12
Level 2: Rookie

I’m with Telstra trying to use public wifi and it’s saying this  

Merhababob
Level 1: Cadet

I posted on another users page regarding receipt of a new iPhone and the time its taking to Port the number from Optus to Telstra but its got ‘lost’ in amongst a bunch of other peoples questions/queries over the same issue, so am starting again in th ...

Moderator Deanna
Moderator

NBN

This post has been moved to the appropriate board. Please click on the link above to find its new location.

Machongs
Level 1: Cadet

Anyone have Multiroom casting? 

Tonnutsu
Level 1: Cadet

Hi, does anyone have an Apple Watch series 4 cellular + gps on a Telstra prepaid mobile phone?  

Baldy17
Level 1: Cadet

My bank card has been used in order to fraudulently purchase “Telstra online billpay” items, card has now been blocked and two banks have been notified, my question is can these transactions be traced? As they are still pending, can someone tell me i ...

Skotb
Level 2: Rookie

I waited a year for telstra’s esim as we only have their signal (thanks to a ridiculously expensive repeater).I was told September. Last september! Optus assured me the wifi calling would make it all possible. But I’d have to port my original number ...

Xa3
Level 1: Cadet

I extended the ring tone correctly on my new iPhone XR by 30 seconds but after 30 seconds, a recording says “sorry but you are not allowed to use this service”. I don’t want that recording. I just want my phone to ring. That’s all. How do I remove th ...

James135
Level 1: Cadet

I am about to receive all of my Google Smart Devices next week 9-07-2019 and I am using IPhone XS Max to do everything so far
I have done a summary of my house and my block of land to try and get prepared and have a plan to make this Smart Property th ...

TwoDogz
Level 1: Cadet
notshotdogbite
Level 1: Cadet

How does Telstra measure customer interest in esim for iPhone XS? Many many Telstra customers must be enquiring about this support request and no one has any answers?

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