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Tracy670
Level 1: Cadet

Hi,I ordered an iPhone 11 through JB HiFi over two weeks ago and have still not received it. Telstra has marked my order as complete, however I was never provided with a StarTrack tracking number and the person at JB Hifi could also see none against ...

Tullywhisker
Level 1: Cadet

There is no option to save a phone message in voicemail-there are option numbers to press for  delete, forward and reply. What number do I press to save a voice message?thanksAndrew

Jim-CI
Level 1: Cadet

What is this? 

magoo22
Level 1: Cadet

hiI am getting low signal - only one bar on all our mobil phones in carrum 3197 

Sumodie
Level 1: Cadet

I ordered an iPhone 11 about two weeks ago and was sent a confirmation email along with an order number. Now when I try to track the progress of my order it says, every time, that my con number must be wrong as they can’t find any information relatin ...

dannii_
Level 1: Cadet

i recently switched back to telstra from vodafone, and since then i haven’t been able to get generated text messages. for example, commbank needs to send me a text with a code to sign into my banking but i’m not receiving these texts to do so. same w ...

Elitetech
Level 1: Cadet

Hi We are having a very strange problem, we are using IP cameras via NVR in South Australia, we can not view this NVR when on the Telstra 4G network using an iphone. Yet somebody else in Sydney can view the NVR using the same user name and password o ...

Moderator Luna23
Moderator

This post has been moved to the appropriate board. Please click on the link above to find its new location.

cedric1
Level 1: Cadet

what are local facetime call charges

cedric1
Level 1: Cadet

what is the cost of a local face time call?

Lucyyparsons
Level 1: Cadet

Hi, I was wondering if you could help me. I accidentally threw out my piece of paper with my order number on it. The one I have on email is shorter than the needed number to activate my sim. How do I go about attaining that number again? 

kevin74
Level 2: Rookie

Hello my name is REMOVED i placed orders on the 6th of this month till now i havent gotten any information as they said I will get an email confirmation on any time soon and my orders was placed and processed to be delivered or dispatch on the of 19t ...

Glenn248
Level 1: Cadet

Can you clarify please?i received an email advising that I will soon be on a max excess data cap of $100 but I thought my plan was already set not to go over at my plan level (30gb) but then slow. Are you changing my plan?Glenn

Sreelok
Level 1: Cadet

Now I am in Overseas I lost my Telstra SIM card. Just wondering if I can have a replacement with the same number sent to my address so I can use my phone as soon as I get home. Regard LOK 

Dusty48
Level 1: Cadet

I'm trying to get my head around the Fon thing. I'm travelling to San Francisco soon and decided to look into using my Telstra Air app to connect to Fon hotspots there. I discovered that there are hundreds of them but that they are all "private resid ...

Edwardho
Level 1: Cadet

What is meant by the term '$30 SIM Kit online'? I already have a Sim card in my iPhone-which, as I understand it, is already connected to Telstra with , of course, a phone number.

ron231
Level 1: Cadet

What is meant by the term '$30 SIM Kit online'?   I already have a Sim card in my iPhone-which, as I understand it, is already connected to Telstra with , of course, a phone number.

Nathan772
Level 3: Gumshoe

Whole thing has been a bit flakey. Set it up yesterday, added a Telstra one number account as per onscreen instructions. Installed and paired to phone. Only it wouldn’t use mobile data, call or receive calls. Went through Telstra helpline. Impaired a ...

Lenno
Level 1: Cadet

Is it possible to remove my mobile number from unwanted marketing? A recent caller to sell gas told me he got my number from the “Australian database services” but i cant find that company listed.

HCF13
Level 2: Rookie

Hi, my brother in UK and friends in Ireland are not receiving my texts.yet I can receive from them.why can’t they receive mine??  They are both on different service providers btw.HELP please.

Tracy670
Level 1: Cadet

Hi,I ordered an iPhone 11 through JB HiFi over two weeks ago and have still not received it. Telstra has marked my order as complete, however I was never provided with a StarTrack tracking number and the person at JB Hifi could also see none against ...

magoo22
Level 1: Cadet

hiI am getting low signal - only one bar on all our mobil phones in carrum 3197 

dannii_
Level 1: Cadet

i recently switched back to telstra from vodafone, and since then i haven’t been able to get generated text messages. for example, commbank needs to send me a text with a code to sign into my banking but i’m not receiving these texts to do so. same w ...

Moderator Luna23
Moderator

This post has been moved to the appropriate board. Please click on the link above to find its new location.

Shelayanna
Level 1: Cadet

I need to replace my phone I lost it and I have insurance no on is picking up on Telstra number 

MD189
Level 1: Cadet

Hihow do I turn on my messagebank plus on my iPhone X?

VC87
Level 1: Cadet

Did an order on 21/03/2020 for a pair of Airpods through the Telstra Rewards (part points part payment) and I got my order confirmation the same hour and that is the last I heard. I live in Brisbane city so metro area so 1-2 shipping time is what the ...

Portley
Level 2: Rookie

I still have 9 months left until my iPhone XS plan before it expires (post paid) but I have purchased a new iPhone 11 outright and set this up as my new phone. I have given my iPhone XS to one of my kids but their SIM card from their current phone wo ...

Nelson714
Level 1: Cadet

I am missing some information for my Telstra Id 

Bronwen
Level 1: Cadet

Please help. I have changed nothing on my iphone or iPad. Just spent 95 mins on phone to Telstra talking to a rep, for them to disconnect me and not call back 

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