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Manolis56
Level 1: Cadet

I’m leaving for overseas for a long period of time and was wondering whether I could keep my Aussie mobile number without a plan with any telco?

frownface
Level 3: Gumshoe

As per title.  So now that optus officially support esim, and are readily doing esim swapovers in their retail stores, where is telstra on this? https://www.optus.com.au/esim C'mon telstra, what happened to "last year we were one of the first to rele ...

williams3112
Level 2: Rookie

Is there any word is Telstra supports eSIM for the iPhone XS. Obviously it does with the Apple watch, through OneNumber" which i have in my Series 3, but the XS arrives tomorrow and I'll like to know more about the eSIM. I was told (and experienced) ...

PowerFamAU
Level 2: Rookie

I have been trying to order/update my current account to get a hold of the new iPhone 11 Pro, but it seems not only can I not order it but I also can't even get a hold of anyone to help via the online chat.  I thought after the horrible time so many ...

Naga2
Level 1: Cadet

Hi I have recently bought an iPhone xs max with Telstra but I really don't want to use that phone because I really don't like it and Telstra network is not up to the mark in my area is there any way that I can return the phone  I have take the phone ...

nd4383
Level 3: Gumshoe

I currently carry around a work phone (iPhone Xs) and a personal phone iPhone X. Both are on the Telstra network. My work device has limited allowances for calls and data and my personal sim has just the right amount. I’d like to carry just the one d ...

DG1313
Level 1: Cadet

We have a shared work mobile phone, calls need to be redirected to a 2nd phone (different phone number) on the days that person isn't working. Can you use the Telstra online account to redirect calls? Or can this only be done using the handset?

Bellageorgia
Level 1: Cadet

Sim

Hi I recently bought a $30 prepaid sim card with 20 GB of data and when activating I lost connection after putting in my sim number in and I didn’t complete activation. Now when I try and finish activation it says my number is invalid or already in u ...

Greg87
Level 1: Cadet

I keep getting messages re data usage since spending 7days in Norfolk Island. Can you please assist me with this?

DMartin90
Level 1: Cadet

When will Telstra Support eSim? i have a work phone with Optus, and my personal Phone with Telstra, I'm sick of carrying around 2 phones, you guys need to start supporting this feature on iphones. My contract is up on the 14th of Nov, if you haven't ...

RL69
Level 2: Rookie

Telstra mobile internet 4g speed - Download 1mbps.. Upload 20mps.. How do I reverse / fix this?

LeeMaca
Level 1: Cadet

Im overseas and have lost my Telstra SIM. I need to order a new SIM. I tried to use 24*7 to contact a Telstra representative. However, this is not working. Ive tried Safari and Chrome with no success. Regards

Myword
Level 1: Cadet

How do I check the voicemail messages on our landline from another phone? Eg mobile or landline?

Bear23
Level 1: Cadet

The ladder predictor isn’t working correctly for the finals. The winners of the top 4 are playing the winners of the 1st elimination finals?

Moores1
Level 1: Cadet

I am overseas at the moment but noticed that the $50 monthly plan that I have been in for years had been changed to $55 by Telstra without my knowledge or consent. I do not have roaming in my phone and can only email but cannot find a way to contact ...

jd222
Level 2: Rookie

Hi when someone calls all they hear is music playing. I don’t know how to turn it off

Sakoasass12
Level 2: Rookie

I’m with Telstra trying to use public wifi and it’s saying this  

exasperated100
Level 1: Cadet

For the last 3 days I have been trying to purchase one of the pre-paid discount offers. Only to be sent in a 'spiral' of no progress. Today I go in, only to be told they are 'sold out' .This is unsatisfactory, as there was no other option to purchase ...

Trax401
Level 1: Cadet

Can I use my Telstra postpaid mobile phone SIM from my iphone in my Telstra wifi Advance iii or will it only work with a data SIM?I use the Advance iii when travelling, dont need to use the phone when advance iii is operating. I would like to avoid h ...

Youpickaname
Level 1: Cadet

What’s with all the unmetered stuff on the bills. Used to get a breakdown on who was actually called. How am I supposed to work out calls that were work related as opposed to private calls.

Manolis56
Level 1: Cadet

I’m leaving for overseas for a long period of time and was wondering whether I could keep my Aussie mobile number without a plan with any telco?

Baldy17
Level 1: Cadet

My bank card has been used in order to fraudulently purchase “Telstra online billpay” items, card has now been blocked and two banks have been notified, my question is can these transactions be traced? As they are still pending, can someone tell me i ...

Skotb
Level 2: Rookie

I waited a year for telstra’s esim as we only have their signal (thanks to a ridiculously expensive repeater).I was told September. Last september! Optus assured me the wifi calling would make it all possible. But I’d have to port my original number ...

Xa3
Level 1: Cadet

I extended the ring tone correctly on my new iPhone XR by 30 seconds but after 30 seconds, a recording says “sorry but you are not allowed to use this service”. I don’t want that recording. I just want my phone to ring. That’s all. How do I remove th ...

James135
Level 1: Cadet

I am about to receive all of my Google Smart Devices next week 9-07-2019 and I am using IPhone XS Max to do everything so far
I have done a summary of my house and my block of land to try and get prepared and have a plan to make this Smart Property th ...

TwoDogz
Level 1: Cadet
notshotdogbite
Level 1: Cadet

How does Telstra measure customer interest in esim for iPhone XS? Many many Telstra customers must be enquiring about this support request and no one has any answers?

TheQuaile1974
Level 1: Cadet

Trolleybay0710
Level 1: Cadet

TV

Wong21
Level 1: Cadet

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