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Emmsy
Level 1: Cadet

I am no longer receiving text notifications when I get a voicemail on my iPhone 10 - MessageBank is working but the text isn’t coming through. I’ve called 101 and tried all the options and have searched other forums but the links no longer work 

cvd45
Level 1: Cadet

Spent hours on phone past week and logged calls/tickets and now complaint re my Telstra one number and problems with activation. Had an apple watch repaired/replaced Nov 2019 and new phone. One number is/was active and worked fine before.  Issue has ...

Ewan2
Level 1: Cadet

Hi how much would our internet cost if we cancel Foxtel ? We are still on iq2 had no upgrades pretty poor 

Narsssy
Level 1: Cadet

Hello,so I currently have the iPhone XS MAX. On a plan (not locked in) I got it roughly last August 2019. Now I have asked multiple Telstra employees if I could upgrade my handset to the iPhone 11 Pro max. I have been told I can, I just have to pay o ...

Joeistall
Level 1: Cadet

I tried topping my phone up with credit card but that only transferred $20 to the Telstra Bank, so I tried topping it up with savings but it wouldnt let me. I need help please

Nathan772
Level 3: Gumshoe

Whole thing has been a bit flakey. Set it up yesterday, added a Telstra one number account as per onscreen instructions. Installed and paired to phone. Only it wouldn’t use mobile data, call or receive calls. Went through Telstra helpline. Impaired a ...

ForestLakeGuy
Level 1: Cadet

Also I hardly ever get reception at my location

MisterQ
Level 7: Deputy Inspector

OK, it's that time again - end of contract - time to think about new phones and plans.  The word is that Telstra has streamlined the plans, but I am far from impressed. 1. Moving from an Iphone 8 to an Iphone 11 on a Medium Plan  - the price actually ...

pete661
Level 1: Cadet

Hi , enquiring about a new iPhone 

Tim1231
Level 1: Cadet

My iPhone XS is showing SOS only on both the personal and business lines? i have checked the settings and network selection is in automatic. I have checked my Telstra account and it is up to date. I have powered off the phone and reinserted the physi ...

Nathan772
Level 3: Gumshoe

Whole thing has been a bit flakey. Set it up yesterday, added a Telstra one number account as per onscreen instructions. Installed and paired to phone. Only it wouldn’t use mobile data, call or receive calls. Went through Telstra helpline. Impaired a ...

HCF13
Level 2: Rookie

Hi, my brother in UK and friends in Ireland are not receiving my texts.yet I can receive from them.why can’t they receive mine??  They are both on different service providers btw.HELP please.

Rohan7
Level 1: Cadet
Jaymeninnocenti
Level 1: Cadet

I paid my Telstra bill but I’m cut off still 

Achty
Level 1: Cadet

How do I redeem the 12 months free Apple TV+ offer when you buy a new iPhone 11?

timmsc
Level 1: Cadet

If I insert my Australian Sim, can I then go back to my local overseas sim.Are there any complications.Or loss of data.Thanks 

mcnettyzc
Level 1: Cadet

My iPhone 11 connected to Win 7 well and the DCIM folder is available for viewing. However, the photos are not opened in .heic format, it is not something like jpg or png. 

kris4
Level 2: Rookie

Hii would like to uograde my iphone. I like to pay off my device and own them as I pass mine on to my children when I update. But is the phone locked to telstra, not that I want to leave but when I go overseas I buy a local sim. Will they work if I u ...

GarthMc
Level 1: Cadet

I currently have to cary 2 phones, one for work and my personal one. I have an iPhone XS, how do I go about changing my post-paid nano-sim to an eSim so that I can use both services on 1 phone? Thanks

Raymond930922
Level 1: Cadet

I want to get a new phone under my account 

Emmsy
Level 1: Cadet

I am no longer receiving text notifications when I get a voicemail on my iPhone 10 - MessageBank is working but the text isn’t coming through. I’ve called 101 and tried all the options and have searched other forums but the links no longer work 

cvd45
Level 1: Cadet

Spent hours on phone past week and logged calls/tickets and now complaint re my Telstra one number and problems with activation. Had an apple watch repaired/replaced Nov 2019 and new phone. One number is/was active and worked fine before.  Issue has ...

Ewan2
Level 1: Cadet

Hi how much would our internet cost if we cancel Foxtel ? We are still on iq2 had no upgrades pretty poor 

Narsssy
Level 1: Cadet

Hello,so I currently have the iPhone XS MAX. On a plan (not locked in) I got it roughly last August 2019. Now I have asked multiple Telstra employees if I could upgrade my handset to the iPhone 11 Pro max. I have been told I can, I just have to pay o ...

ProfessorPhone
Level 23: Superhero

On the iPhone 11Pro max the battery percentage meter is in the control panel instead of on main home screen where its been until now. Has anyone found a way to return it to its rightful location or at least on the main home screen. There are some app ...

Sim59
Level 1: Cadet

Hello All, We have a couple of company iPhones and have been using a static IP address which is provided by using the Telstra.corp APN. The APN details were entered by using a 'Apple Configuration' program. This was working fine until something chang ...

Jazibali-97
Level 1: Cadet

I bought Iphone 11 pro max on plan but they didn’t offered free screen protector or mobile cover. On the other hand Vodafone is gifting it for free.Someone here got it free from Telstra ?

Anthonymcn
Level 2: Rookie

Call drops out and handset not ringing is currently a known issues with Telstra. Telstra has advised Telstra software is incompatible with some aspects of the IPhone 11 software. Telstra is working with Apple to get this problem fixed. Not eta at thi ...

TelcoGuy
Level 2: Rookie

I know that I need help. Yes, I am an Apple Fanboy, and I guess I have come to the point that I am recognising the problem and I am seeking help. Sarcasm aside, since Apple got "upset" with its playmate, Qualcomm, and decided it won't ever play with ...

Solidferret
Level 1: Cadet

The easiest and best way to update your iPhone 5s to software update 12.3.4 is to connect it to iTunes on PC as it is just under 3GB and it gets stuck and freezes. Connecting it to iTunes it successfully updates without an issue.

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